Jobs · Training · Massachusetts

Instructional Designer, HBS AI Institute

Harvard Business School · Boston, MA · 3 wk ago
HybridTrainingFull-time

About the role

The HBS AI Institute at Harvard is accepting applications for an Instructional Designer. The HBS AI Institute helps industry leaders reimagine the potential of AI in business and society through cutting-edge research and experiential learning.

Responsibilities

  • Work with cross-functional team members and AI tools to rapidly convert program materials into client-ready and market-facing assets. Ensure quality, coherence, and consistency across all learning materials through version control, QA processes, and release documentation.
  • Partner with faculty and subject matter experts to refresh and maintain facilitation materials, exercises, and learning assets for executive and facilitator-led workshops. Translate complex academic research into accessible, participant-centered formats including facilitation decks, toolkits, videos, blog posts, infographics, and other digital content.
  • Support program delivery through session preparation, facilitator support, asset readiness, and post-session refinements. Incorporate participant and facilitator feedback to drive continuous improvement of learning content and experiences.
  • Develop and facilitate a collection of metrics related to learning performance, engagement, and impact. Use insights to inform content updates, delivery improvements, and future program design.
  • Develop and implement standard operating procedures for AI enabled digital learning production and program delivery. Manage complex virtual programming and support in-person events as needed. Contribute to special projects associated with the scaling and growth of the D³ Institute.
  • Serve as an internal subject matter expert, translating technical concepts for non-technical audiences including faculty, executives, and program participants.
  • Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents.

Qualifications

  • Moderate to advanced fluency with AI tools, including the ability to choose, configure, and apply AI tools responsibly to accelerate content production and processes.
  • Hands-on experience with AI tools and applications, such as:
    • Content generation tools (e.g., LLMs for writing, summarization, and content transformation)
    • Video generation and editing tools (e.g., AI-assisted scripting, voice, and visual production)
    • Designing AI-driven workflows to streamline content production and iteration
    • Building or leveraging automations and agents to scale content creation and delivery processes
  • 5 years of experience in instructional design or content development.
  • Demonstrated ability to translate academic research into actionable learning for executive audiences.

Preferred Qualifications

  • Demonstrated working knowledge of AI/ML concepts and architectures, including foundational models, training methodologies, fine-tuning, data pipelines, and agentic systems.

Benefits

  • Generous paid time off including parental leave
  • Medical, dental, and vision health insurance coverage starting on day one
  • Retirement plans with university contributions
  • Wellbeing and mental health resources
  • Support for families and caregivers
  • Professional development opportunities including tuition assistance and reimbursement
  • Commuter benefits, discounts and campus perks

Pay

Salary grade level 057. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.

Schedule

Hybrid

Other Information

  • This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite a minimum of 3 days per week and departments provide onsite coverage Monday-Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.
  • We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.
  • A cover letter is required to be considered for this opportunity.

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