Instructional Designer

Job Summary

The Financial Training Associate I supports the CRG- Events & Training Team in the maintenance of its blended learning library. Under supervision, this position contributes to the design and development of large- and small-scale training events and special projects, with a particular focus on CFC tool tutorial maintenance, tutorial development, and ongoing e-learning programs.

Maintains Existing Programs

• Maintains existing programs within CFC’s blended learning library, ensuring materials remain functional, up-to-date, and provide a quality UX.

Designs and Develops Training Courses

• Supports creation and development of scoped ILT, vILT, eLearning training courses and performance support tools from scripting to detailed storyboarding to development utilizing input from SMEs.

Reports and Marketing Materials

• Generates monthly participation impact reports and dashboards, and coordinates development and dissemination of marketing materials with CRG colleagues.

Member Support

• Administers member permission, support, and enrollment into the correct training curricula for a given product or learning path in learning management system (LMS).
• Drives process improvement for member support solutions across products and education.

Presentations and Logistics

• Produces internal and external PowerPoint presentations for CFC staff.
• Produces and coordinates logistics for webinars, virtual learning classes, and workshops with CFC staff.

CPE Compliance

• Coordinates CPE compliance with CRG colleagues.

Training Support

• Drives process improvement for member support solutions across products and education.
• Responds to training-related questions and support requests from our members.

Qualifications

• Education: High school diploma/GED
• Experience: Two (2) years in E-learning or marketing
• Preferred Education: Bachelor’s degree in learning management, marketing, or related field
• Skills: Learning Management Systems, Storyboarding, Adult Learning Principles, Adobe Captivate, Learning Design, Technical Writing, Learning Styles, Presentations, Corporate Finance

Competencies

• Critical Thinking
• Collaboration
• Customer Support
• Interpersonal Communications

Work Environment

This position requires occasional travel.

Benefits & Additional Information

• Base Salary Range: $60,000 – $81,000
• Benefits: Employer-funded pension plan, 401(k), medical, dental, and vision coverage, generous paid leave program, onsite fitness center, collaborative, professional work environment.
• About CFC: Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.