Instructional Designer

Supports the CRG- Events & Training Team in the maintenance of its blended learning library. Contributes to the design and development of large- and small-scale training events and special projects, with a focus on CFC tool tutorial maintenance, tutorial development, and ongoing e-learning programs.

Responsibilities

• Maintains existing programs within CFC’s blended learning library, ensuring materials remain functional, up-to-date, and provide a quality user experience.
• Supports creation and development of instructor-led training (ILT), virtual ILT, eLearning courses, and performance support tools from scripting to detailed storyboarding to development, utilizing input from subject matter experts (SMEs).
• Generates monthly participation impact reports and dashboards, and coordinates development and dissemination of marketing materials with CRG colleagues.
• Administers member permissions, support, and enrollment into the correct training curricula for a given product or learning path in the learning management system (LMS).
• Drives process improvement for member support solutions across products and education.
• Produces internal and external PowerPoint presentations for CFC staff.
• Produces and coordinates logistics for webinars, virtual learning classes, and workshops with CFC staff.
• Coordinates Continuing Professional Education (CPE) compliance with CRG colleagues.
• Responds to training-related questions and support requests from members.

Requirements

• High school diploma or GED.
• Minimum of two (2) years of experience in e-learning or marketing.

Qualifications

Preferred qualifications include:

• Bachelor’s degree in learning management, marketing, or a related field.
• Skills in Learning Management Systems, storyboarding, adult learning principles, Adobe Captivate, learning design, technical writing, learning styles, presentations, and corporate finance.
• Competencies in critical thinking, collaboration, customer support, and interpersonal communications.

Work Environment

This position requires occasional travel.

Pay

The expected base salary range for this position is $60,000 – $81,000, with the final offer determined based on factors such as experience, scope of the role, and demonstrated skills and competencies.

Benefits

• Comprehensive Total Rewards package, including an annual incentive opportunity.
• Employer-funded pension plan and 401(k).
• Medical, dental, and vision coverage.
• Generous paid leave program.
• Access to an onsite fitness center.
• Collaborative, professional work environment.