Instructional Designer

Job Title: Instructional Designer Reporting To: Director of Learning & Development Status: Exempt Salary Range: $85,000–$110,000 per year, based on experience Location: Fully remote Employee and Fringe Benefits: Medical InsuranceDental InsuranceVision InsuranceUnlimited PTOPhone Stipend What We Do: Cornerstone Caregiving is passionate about helping seniors age in place in a setting and manner of their choosing. We believe seniors deserve the opportunity to age in a healthy, dignified environment. As a leading, nationwide home care organization serving seniors in more than 400 locations, Cornerstone remains committed to providing the highest quality of care to those that cared for us. Job Description: The Instructional Designer will turn Cornerstone Caregiving's training content into engaging, role-based eLearning and publish it in our learning management system (Paylocity). This role will be responsible for building the courses, assessments, and learning paths and for keeping the course library current, accessible, and easy to report on. Working alongside the learning & development team, this role owns the build: storyboards into eLearning modules, scripts into video, assessments into scored quizzes, and courses into learning paths. Job Responsibilities: Analysis & Design Analyze system functionality, business processes, user roles, workflows, and source documentation to identify learning and performance needsDesign role-based learning that ties each lesson to the tasks a learner performs in a home care officeWrite course outlines, design documents, and storyboards, and take them through structured review and sign-off eLearning & Media Development Develop self-paced eLearning, simulations, and software walkthroughs in Articulate StorylineProduce short-form and microlearning content, including Vyond animations and AI avatar videosBuild job aids, reference guides, and knowledge-library resources for just-in-time supportSupport instructor-led and virtual instructor-led training with facilitator guides, participant materials, and slide decksUse AI tools to speed up scripting, drafting, voiceover, and media production, while checking every output for accuracy LMS Publishing & Administration Build and maintain role-based and scenario-based learning pathsSet up quizzes and scored assessments that measure whether learners can perform the task, and feed results into each learner's report cardKeep the course library organized: naming, versioning, retiring outdated content, and updating courses when a process or system changes Quality Assurance & Rollouts Test every course before launch for function, accuracy, and accessibility (WCAG 2.1 AA)Build the learning components of operational and system rollouts on the agreed launch scheduleCreate refresher, remedial, and sustainment training as well as launch content Cross-Functional Collaboration Partner with the Director of Learning & Development and other team members on priorities, learning paths, and review standardsWork with Operational Excellence on training for system and process rolloutsWork with subject-matter experts in Office Operations and the OD Launch team so content matches how the job is donePartner with the People team on Paylocity setup and reporting How Success Is Measured: Comprehension: assessment scores that hold or rise over timeCompletion: learning-path completion rates by roleSpeed: rollout training published in the LMS by the agreed launch dateLibrary health: no outdated courses live after a process or system changeQuality: courses that pass review with little rework Education & Certifications: Master’s degree in instructional design, educational technology, or a related field; may substitute a combination of education and experience3–5 years of experience as an instructional designer or eLearning developerPortfolio with samples of eLearning, instructor-led training, and PowerPoint work Required Skills: Expert proficiency in Articulate Storyline, Vyond, Snagit, and Microsoft 365. Hands-on experience publishing and administering courses in an LMS, including SCORM packages, enrollments, learning paths, assessments, and reportsAbility to conduct task, audience, role, and workflow analyses and turn the findings into effective trainingExperience building multiple formats: eLearning, ILT, vILT, simulations, job aids, and microlearningStrong knowledge of adult learning theory, instructional systems design (ADDIE or SAM), and performance-based assessmentExperience building role-based trainingExperience working with subject-matter experts and technical teams through structured review, QA, and approval processesWorking knowledge of accessibility standards (WCAG 2.1 AA, Section 508)Strong writing, editing, organization, and analytical skills; able to manage several projects at once and meet deadlinesAbility to work independently in a fast-paced environment. Preferred Skills: Experience with the Paylocity LMS or another HR-suite LMSExperience with Articulate Rise 360, Camtasia, and AI avatar or voice tools such as Synthesia or HeyGenPractical use of AI tools in instructional design and developmentExperience with Google WorkspaceExperience training staff on business software rollouts, ideally scheduling or care-management platforms such as AxisCareBackground in home care, healthcare, or another multi-site service businessBasic graphic design, video editing, and audio skillsExperience with xAPI, learning analytics, or building dashboards from LMS data Physical Requirements: The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. This position may involve any or all of the following (not a complete list): sitting for long periods of time; using a computer for extended periods: typing, staring at a bright monitor; using fingers, wrists, and arms; speaking on video calls and recording voiceover. Work Environment: Remote home-office environment; frequent video calls; multiple projects with overlapping deadlines; interactions with employees and subject-matter experts across Home Base and the field. Requires a quiet workspace and reliable high-speed internet. This job description is not intended to be an exhaustive list of all responsibilities, duties, and skills required for the position but rather describes the general nature and level of work being performed. The requirements listed above are representative of the minimum levels of knowledge, skills and ability necessary to perform the job. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. This job description also reflects the Company’s assessment of the essential functions of the position. The Company will make reasonable job-related accommodations to allow qualified applicants and employees with disabilities to perform those essential functions. The Company reserves the right to assign different or additional duties and responsibilities to this position or to reassign duties and responsibilities to other positions. Continued employment remains on an “at-will” basis.