Instructional Designer (Associate or Mid)

About the role

Penn Medicine is dedicated to its tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in medicine. This position is within the Corporate Services Department, IS - Training and Education, located at 3535 Market Street. The role is offered at two levels (Associate Instructional Designer and Instructional Designer) based on experience and qualifications.

Responsibilities

• Design and develop computer-based training, web-based training, and other technology‑based learning solutions.
• Partner with Subject Matter Experts (SMEs) to analyze training needs and design online, interactive, and blended learning programs that support business goals and improve individual performance.
• Coordinate with project teams to ensure appropriate content and program development according to overall learning strategy.
• Convert SME content into web‑based training based on proven instructional design and adult learning theory.
• Explain complex product information to non‑technical audiences.
• Develop new training materials and modify existing training materials.
• Write instructional text, audio, and video scripts.
• Administer Knowledge Link oversight (Associate level).
• Provide Instructional Lead Training when needed.
• Design curricula according to adult learning theory, instructional principles, and user objectives.
• Identify user training solutions by gathering data from users to evaluate objectives, goals, and scope to create technical specifications.
• Research, design, and implement training materials using various multimedia channels including digital and paper‑based.
• Remain current on product trends within and outside the organization.
• Coordinate with other departments to ensure training meets requirements.
• Perform duties in accordance with Penn Medicine values, policies, and procedures.
• Other duties as assigned to support the unit, department, entity, and health system.

Qualifications

• Associate Level: Associate’s Degree in