Institutional Research Strategist

Department: Office of Accountability

Salary: $57,000 - $61,955

Remote: No

About the role

This position manages day-to-day activities in gathering, verifying, and analyzing data; completing surveys; producing reports for the Accountability website and external constituencies; and tracking office deadlines. Oversees institutional IDEA administration for student feedback.

Responsibilities

• Plans and organizes work to ensure timely completion of tasks and functions prior to all deadlines.
• Establishes office and records maintenance procedures, ensuring adherence to university and departmental policies on records, confidentiality, and related procedures.
• Proposes and initiates procedures to evaluate and improve existing methods for handling or reporting information.
• Engages in extensive contacts with concerned offices and departments, analyzing situations and developing suitable solutions.
• Gathers and updates data from Banner and various ASU departments to complete tasks, including:
  • Completing and updating the Common Data Set and Mini Fact Book.
  • Updating the Institutional Peer List, Texas Customer Service Report, IPEDS, and other reports.
  • Updating IDEA Comparison scores and following the IDEA administrative timeline for evaluations.
• Manages reporting, tracking, and creation of THECB, LBB, and IPEDS reports to ensure timely, accurate, and correct information.
• Conducts routine research into institutional historical data, verifying and forwarding information as appropriate.
• Maintains files on current projects, surveys, and forms, entering data into records systems while preserving accurate historical data for future reporting and planning.
• Assists with THECB, LBB, and IPEDS reports to ensure correctness of information.
• Organizes data from ASU graduation surveys and completes VSA-College Portrait in a timely manner, ensuring accuracy.
• Greets and maintains high levels of customer service with callers, students, parents, guests, coworkers, and university personnel in a friendly, helpful, and professional manner.
• Creates easily accessible reports for end-users to support continued improvements.
• Supports the Assistant Vice President and campus in accreditation and strategic planning efforts as needed.
• Maintains consistent and accurate communication with the Assistant Vice President, Accountability Office, and external constituencies.
• Assists the Assistant Vice President in monitoring and adhering to institutional, state, and federal rules and regulations in a timely manner.
• Responds to external survey requests by completing them or assisting other departments, and completes Accountability data for research surveys.
• Conducts routine research into data, verifying and forwarding information as appropriate.
• Corresponds via email regarding departmental services and updates.
• Composes correspondence based on personal knowledge or instructions.
• Participates in training activities as required or desired.
• Performs other duties as assigned.

Requirements

• Bachelor’s degree in a quantitative field preferred, or experience and qualifications that stand in lieu of education, or an equivalent combination of experience and qualifications.
• At least two years of experience in an Institutional Research office, with a focus on data accuracy, organization, and detail, and a record of supporting multiple projects.

Preferred Qualifications

• Knowledge and/or experience with data extraction tools such as SAS Enterprise Guide, SQL, interactive analytic or dashboard tools (SAS, Microsoft, Tableau).

Skills

• Knowledge of general office procedures and practices.
• Proficiency in word processing and spreadsheet applications, including mail merge, document formatting, editing, spreadsheet formulas, and setup.
• Knowledge of basic accounting, data entry, and data gathering techniques.
• Knowledge of APA and MLA style for professional writing and editing, including accreditation documents.
• Skill in public contact and professional relations.
• Effective communication with administration, faculty, students, and the general public, both orally and in writing.
• Skill in maintaining accurate records and logs.
• Ability to read, write, and speak English.
• Ability to perform mathematical calculations.
• Ability to organize workflow and complete detailed tasks accurately and in a timely manner.
• Ability to perform work requiring technical and analytical skills.
• Ability to coordinate multiple details, projects, and priorities.
• Ability to pay attention to detail, think logically, and work proactively.
• Ability to work independently and in groups.
• Ability to maintain confidentiality and follow policies and regulations.
• Willingness to work evenings and weekends as required.

Physical Requirements

• Prolonged periods of sitting, occasional walking, and intermittent bending and standing.
• Medium level of manual dexterity.
• Occasional lifting up to 25-50 lbs.