Institutional Research Analyst I

This is a full-time, regular position located on the Belknap Campus, operating 100% in-person Monday through Friday. Visa sponsorship is not available for this role.

About the Role

The Institutional Research Analyst I supports the Office of Institutional Research, Analytics, and Decision Support by assisting with data collection, reporting, validation, and routine analytical activities. This entry-level position develops knowledge of institutional data, reporting processes, and higher education analytics while contributing to recurring reports, survey administration, and institutional data requests.

Responsibilities

• Assist with institutional data requests and recurring reporting activities.
• Collect, validate, and organize institutional data from multiple sources.
• Perform routine data quality assurance and validation activities.
• Support state, federal, accreditation, and other required reporting processes.
• Assist with benchmarking surveys, external surveys, and ad hoc data requests.
• Develop familiarity with institutional reporting systems and analytical tools.
• Collaborate with analysts and campus departments to support data needs.
• Prepare basic reports, summaries, and data visualizations.
• Document reporting procedures and maintain reporting documentation.
• Maintain the confidentiality and integrity of institutional data.
• Participate in professional development and training activities.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in a related field or an equivalent combination of education and experience.

Preferred Qualifications

• Experience working in higher education.
• Experience with data analysis, reporting, or business intelligence.
• Familiarity with Microsoft Excel and database concepts.
• Experience using SQL, SAS, R, Python, Power BI, Tableau, or similar analytical tools.
• Familiarity with student information systems or enterprise administrative systems.
• Demonstrated interest in institutional research, assessment, or higher education analytics.

Skills

• Analytical Thinking: Applies established analytical methods to collect, organize, and summarize information accurately while developing analytical judgment.
• Attention to Detail: Produces accurate work, carefully reviews outputs, and follows established quality assurance procedures.
• Customer Focus: Responds professionally to requests for information and demonstrates a commitment to providing accurate, timely service.
• Communication: Communicates clearly and professionally in written and verbal interactions with colleagues and campus partners.
• Collaboration: Works effectively as a member of a team, shares information appropriately, and contributes to a positive work environment.
• Learning Agility: Demonstrates curiosity, seeks feedback, and continuously develops technical and professional knowledge.
• Initiative: Completes assigned responsibilities independently, demonstrates accountability, and identifies opportunities for incremental improvements.
• Integrity and Confidentiality: Exercises sound judgment when handling sensitive institutional information and adheres to applicable policies, regulations, and ethical standards.