Institutional Relationship Manager - Retirement Plan Services

Essential Duties & Responsibilities

• Manages and develops new business for large and complex Trust relationships.
• Administers, invests and/or solicits business of large and complex relationships in compliance with bank policies, account documents, laws and regulations.
• Represents the company in business activities and serves as a contact for clients, attorneys, CPAs and beneficiaries relating to assigned accounts.
• May represent the company on boards or committees related to businesses or institutions for which the trust department provides a service.
• Analyzes, studies, and gains full understanding of governing documents. Manages accounts in accordance with the terms of the governing documents and in a manner consistent with the needs of owners and beneficiaries.
• Collaborates with investment officers, trust tax officers, Trust Operations, and others as required.
• Ensures the accounts are in compliance with all applicable policies, procedures and/or federal/state laws and regulations.
• Keeps current with all developments, applicable laws and regulations within individual field and provides advice to other Trust RMs and/or business partners.
• Contacts or corresponds with attorneys, agencies, co-trustees/co-executors, and other parties who have an interest in any aspect of an account.
• Solves problems brought by owners, beneficiaries and others.
• Makes court appearances at audits or other proceedings, and deals with attorneys, agents and others for the acquisition, disposition or preservation of trust assets and related business.
• Advises management and members of the trust administrative committee on questions regarding the acceptability of trust assets and the proper use of income or corpus for accounts being managed.
• Proactively analyzes existing relationships and networks with local professionals and centers of influence for new business opportunities.
• Advises or consults with other officers on details of proposed business plans.
• Attends professional conferences or trade shows held by the client/prospect base in order to promote the company brand and trust expertise.
• Produces proposals for new business pricing or terms in conjunction with Sales Manager and LOB Manager.
• Mentors more junior RMs on all aspects of managing and developing Trust relationships.

Supervisory Responsibilities

• Carries out supervisory responsibilities in accordance with the organization's policies, procedures and applicable laws.
• Provides guidance and oversight to and is responsible for the coordination and evaluation of the assigned team.
• Interviews, hires, trains, and documents all on sales/relationship management reporting tools.
• Plans, assigns, directs work, performs evaluations, approves expense reports, addresses concerns and resolves problems.

Minimum Required Education, Experience & Knowledge

• Bachelor’s degree, preferably with a concentration in business or related field.
• 8 years of relationship management experience in banking or financial services required.
• An equivalent combination of education and experience may be considered.