Installer Technician

About the Role

Precision Garage Door Services is seeking an eager self-starter who loves to troubleshoot and fix things. As a Garage Door Installer, you will receive training to get up and running quickly with your own company vehicle and stream of customers. You will be front and center helping customers by repairing, replacing, and installing garage doors, putting customers at ease and making sure they fully understand the service options available to get the job done correctly.

Why You'll Want to Join the Precision Garage Door Service Team

• Professional training and development – Our goal is for our door installers to do each and every job safely and correctly. You can make a good career as a garage door installer.
• Incredible pay – You'll make between $30.00-$50.00/hourly depending on experience per year as a door installer.
• A team invested in your future – We're a team here, and while you'll be working independently much of the time, you'll find out quickly that everyone has your back.
• Support from our office – We have one of the best office teams in the industry. We take care of all the appointment-setting, follow-ups, and back-end office work. You just show up at the scheduled location and do what you do best.
• Autonomy – You'll have a lot of independence as a garage door installer, with your own company-provided vehicle and flexibility in how you help customers throughout the day.
• Support from the Team – Just because you are on your own doesn't mean you are completely isolated from the rest of the team. We have a dynamic team environment where we keep in touch with everyone. We regularly meet, so you'll get to know everyone on the team well.
• Friendly Competition and Accountability – We push each other to be better and are all competitive by nature. We hold each other accountable and learn from each other's mistakes.
• One of the Best – As a Precision Garage Door Service employee, you'll be representing a brand that sets a high level of professionalism in the industry, from our branded company vehicles to our high-quality level of service. We also set a high bar in compensating and taking care of our employees, providing the best benefits packages and compensation opportunities.

Responsibilities

• Diagnose and Repair – Repair garage doors, door operators, replace worn or broken door parts, install new equipment including doors, and replace springs.
• Educating the Customer – Explain in detail and help the customer understand their options to repair the issue and prevent future ones. After the work is done, review and explain it to customers so that they fully understand the work performed.
• Sell Service, Repairs, and New Equipment – Using our proven model, which we train you in, sell services to the customer using a good/better/best model. Collect payment from the customer.
• Manage Inventory in Your Vehicle – Keep the right equipment, tools, and products to properly sell the job and service the equipment.

How To Succeed In This Role

• Maximizing Your Time – Stay busy by fully addressing the customer's needs and offering them the best solutions, and managing your time throughout the day to help as many customers as you can. This allows you to control your own income.
• Quality Work – Make sure the job gets done right the first time.
• Wowing the Customer – Customers will be happy and leave glowing reviews.
• Commitment to Safety – Drive and work safely.

Requirements

• Must be able to lift 50 pounds independently.
• Must be able to bend, climb, kneel, and stand for extended periods of time.
• Must be able to work in the heat and cold, both outside and inside garages that may not be temperature-controlled.
• Have interpersonal skills to communicate effectively with customers and solve issues.
• Communicate and work effectively in a fast-paced environment.
• Be reliable and able to serve our customers following our process.
• Experience in the garage door industry is preferred but not required – we will train you.
• Must be able to use a computer and/or tablet. You can't be afraid of technology.
• Must be able to use hand tools and operate mechanical equipment.

Pay and Benefits

• $30.00-$50.00/hourly depending on experience
• Comprehensive Benefits
• Bonuses & Incentives
• Company-provided vehicle
• PTO and Vacation
• 401K Plans