Installer III

We’re passionate problem solvers who focus on providing our clients with the experience and flexibility to deliver the right solution for every single challenge. Splice is the professional services division of One Workplace, offering FF&E project integration, post-occupancy, and MAC management services on behalf of the client.

About the role

The Installer III leads project teams of the highest complexity in the adds, moves, and changes of furniture at customer sites. Serves as a main point of contact for both performing installation and directing installation teams. Plans workflow, directs work of installers, resolves installation problems, and manages all administrative paperwork. Works closely with customers to ensure satisfaction with the installation.

Responsibilities

• Effectively works with installation packages (including blueprints, elevations, typicals, and specifications) to perform all needed tasks to stage job sites.
• Properly disassembles and reassembles all systems furniture regardless of manufacturer.
• Properly installs all forms of wall attachments (e.g., whiteboards, Egan boards, wall channels, panel attachment brackets).
• Develops creative solutions to resolve problems that emerge during installation.
• Provides leadership for installation teams on projects with significant complexity.
• Effectively interacts with customers, trades, colleagues, subcontractors, and temporary workers.
• Collaborates with tradesmen (e.g., electricians, cablers).
• Utilizes company and Steelcase resources effectively when solving problems.
• Trains installers (and temps/contractors) in correct methods and resolution of installation problems.
• Monitors work of installers to ensure proper installation.

Requirements

• High school diploma or equivalent required.
• Eight years or more of related work experience; installation of commercial office furniture experience required.
• Experience with blueprints, elevations, typicals, and specifications.
• At least 1 year leading and managing people in a team-based environment.
• Ability to drive 24 ft. trucks (no CDL required).
• Valid driver’s license in the state of Washington and a good driving record (as defined by Splice).
• Understanding and knowledge of services offered in the furniture industry; willingness to learn.
• Ability to provide own tool set (company does not provide or pay for tools used at the job site).
• Commitment to maintaining safety in the work environment.

Skills

• Computer Skills: Proficiency with Microsoft Office Products: Outlook, Word, Excel, Teams.
• Decision Quality: Makes sound decisions, even in the absence of complete information. Relies on analysis, wisdom, experience, and judgment.
• Builds Effective Teams: Builds strong-identity teams that apply diverse skills and perspectives to achieve common goals.
• Communicates Effectively: Develops and delivers multi-mode communications tailored to different audiences. Actively listens and checks for understanding.
• Dedication to Diversity & Inclusion: Promotes diversity, multiculturalism, and inclusion in all work activities.
• Customer Focused: Gains insight into customer needs, builds solutions that meet expectations, and maintains effective customer relationships.
• Strategy Development: Understands project impact across functions and aligns deliverables with business goals.
• Planning & Prioritization: Anticipates and adjusts contingency plans, proactively prioritizes, and handles tough issues constructively.

Physical Demands & Work Environment

The physical demands described are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Regularly required to talk or hear.
• Frequently required to use hands or fingers, handle or feel objects, tools, or controls.
• Occasionally required to stand, walk, sit, and reach with hands and arms.
• Must occasionally lift and/or move up to 15 pounds.
• Specific vision abilities required include close vision, distance vision, and the ability to adjust focus.
• The noise level in the work environment is usually low to moderate.

Pay

Compensation range: $24.84 - $28.39 per hour. The base salary will be determined based on location, experience, and the pay of employees in similar positions. Actual total compensation will depend on skills, experience, and qualifications.

Schedule

Location: South Seattle, WA

• Day Shift: Monday - Friday, 6:00 am - 4:00 pm
• Night Shift: Monday - Friday, 3:00 pm - 11:30 pm
• Overtime as required

Benefits

• 15 days of PTO
• 9 paid holidays
• Medical, dental, and vision insurance
• Profit sharing
• 401k with employer match
• Paid parental leave
• Wellness app with reimbursement of up to $500 per year