Installation Technician | Weekly Pay | Paid Training
About the Role
Safe Haven Security is looking for an Installation Technician / Security Advisor to join our organization. In this role you will play a crucial part in providing best-in-class service to our customers by installing, servicing, and troubleshooting residential alarm and automation systems. Your primary goal will be to ensure the proper functioning and optimal performance of security systems, providing our customers with peace of mind and protection.
Responsibilities
- Perform installation of security alarm systems including control panels, sensors, cameras, and other related equipment.
- Engage in sales consultations with customers to understand their needs and recommend appropriate security solutions.
- Diagnose and troubleshoot technical issues related to the customer's security alarm systems, identifying root cause, and implementing appropriate solutions to ensure proper function.
- Conduct thorough testing of installed security systems to ensure all components are functioning correctly and make necessary adjustments or repairs.
- Educate customers on the proper use and functionality of their security alarm systems, ensuring they are comfortable and confident in operating the equipment.
- Complete all necessary paperwork, including installation reports, service tickets, and inventory records, ensuring accurate and up-to-date documentation of all installations and repairs.
- Stay updated on knowledge of security alarm systems, emerging technologies, and industry standards in a fast-paced, and demanding work environment.
Qualifications
- High School diploma, or equivalent.
- The ability to obtain or possess basic tools necessary for the job duties.
- Must be able to obtain or possess an alarm agent permit where applicable and according to Federal, State, and Municipal laws.
- Must be able to obtain or possess a valid driver's license and driving history must meet company standards throughout employment.
- Auto insurance coverage must meet company standards throughout employment.
Skills
- Proficient in installing, troubleshooting, and maintaining security alarm systems, including control panels, sensors, cameras, and related equipment.
- Excellent interpersonal and communication skills to interact with customers in a professional and courteous manner, providing clear instructions and addressing any concerns or questions.
- Ability to diagnose and resolve technical issues efficiently, utilizing problem solving skills to identify root causes and implement effective solutions.
Physical Requirements
- Sustained periods of standing, climbing on ladders, and maneuvering in tight spaces.
- Ability to use hand and power tools, and the ability to handle small components accurately.
- Ability to lift, carry, and position heavy objects up to 50 pounds, potentially overhead or in awkward positions.
- Keen eyesight for detailed work.
- Frequent bending, crouching, reaching, and maintaining balance while working on ladders or at elevated heights.
- Capability to work in diverse indoor and outdoor environments, enduring temperature fluctuations and inclement weather.
- Ability to drive personal vehicle for long periods of time throughout the day.
Benefits
- Weekly pay, commission earned on installs, with uncapped earning potential
- Mileage reimbursement
- Comprehensive paid training
- Paid Time Off (PTO) program and paid holidays
- Medical, Dental, Vision, 401k, and Life Insurance Coverage
- Employee Assistance Program (EAP)
About Safe Haven
Safe Haven Security is more than just a home security company — we are a team of dedicated professionals passionate about making a difference in the lives of our customers and employees. Our mission is to provide peace of mind and protection to families across the country through cutting-edge security solutions and exceptional customer service. When you join Safe Haven, you become part of a dynamic and innovative organization committed to excellence. We invest in our employees with comprehensive training, ongoing support, and opportunities for growth and advancement. We foster a culture of teamwork, collaboration, and mutual respect, striving to create a positive and inclusive work environment where everyone feels valued. Safe Haven has won several awards including being one of "America's Greatest Places to Work" from Newsweek and is the 6-time winner of Inc. Magazine's America's Fastest-Growing Private companies. Safe Haven is the largest employee-based ADT Authorized Dealer.