Jobs · Management · Massachusetts

Installation Technician | Paid Weekly | Paid Training

Safe Haven Security Services, LLC. · Andover, MA · Today
On-siteManagementFull-time

About the role

Safe Haven Security is looking for an Installation Technician / Security Advisor to join our team. In this role, you will play a crucial part in providing best-in-class service by installing, servicing, and troubleshooting residential alarm and automation systems. Your primary goal will be ensuring the proper functioning and optimal performance of security systems, providing customers with peace of mind and protection.

Responsibilities

  • Perform installation of security alarm systems including control panels, sensors, cameras, and other related equipment.
  • Engage in sales consultations with customers to understand their needs and recommend appropriate security solutions.
  • Diagnose and troubleshoot technical issues related to security alarm systems, identifying root causes, and implementing solutions.
  • Conduct thorough testing of installed security systems to ensure all components function correctly and make necessary adjustments or repairs.
  • Educate customers on the proper use and functionality of their security alarm systems, ensuring they are comfortable and confident in operating the equipment.
  • Complete all necessary paperwork, including installation reports, service tickets, and inventory records, ensuring accurate and up-to-date documentation.
  • Stay updated on security alarm systems, emerging technologies, and industry standards in a fast-paced work environment.

Requirements

  • Ability to obtain or possess basic tools necessary for the job duties.
  • Proficiency in installing, troubleshooting, and maintaining security alarm systems, including control panels, sensors, cameras, and related equipment.
  • Excellent interpersonal and communication skills to interact with customers professionally and courteously, providing clear instructions and addressing concerns.
  • Ability to diagnose and resolve technical issues efficiently, utilizing problem-solving skills to identify root causes and implement effective solutions.

About Safe Haven

Safe Haven Security LLC is a team of dedicated professionals passionate about making a difference in the lives of our customers and employees. Our mission is to provide peace of mind and protection to families across the country through cutting-edge security solutions and exceptional customer service.

We invest in our employees by offering comprehensive training programs, ongoing support, and opportunities for growth and advancement. Our culture fosters teamwork, collaboration, and mutual respect, ensuring a positive and inclusive work environment where everyone feels valued. Safe Haven is committed to staying at the forefront of the industry, embracing innovation and technology.

Safe Haven has won several awards, including being named one of "America's Greatest Places to Work" by Newsweek and a 6-time winner of Inc. Magazine's America's Fastest-Growing Private Companies.

Benefits

  • Weekly pay with commission earned on installs and uncapped earning potential.
  • Mileage reimbursement.
  • Comprehensive paid training.
  • Paid Time Off (PTO) program and paid holidays.
  • Medical, Dental, Vision, 401k, and Life Insurance coverage.
  • Employee Assistance Program (EAP).

Safe Haven Security is an Equal Opportunity Employer and celebrates diversity, committed to creating an inclusive environment for all employees.

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