Installation Technician | Paid Weekly | Paid Training
Position Summary
Safe Haven Security is looking for an Installation Technician / Security Advisor to join our organization. In this role, you will install, service, and troubleshoot residential alarm and automation systems, ensuring proper functioning and optimal performance of security systems. You will also engage in sales consultations with customers to understand their needs and recommend appropriate security solutions, diagnose and troubleshoot technical issues, conduct thorough testing, educate customers on the proper use of their systems, and complete necessary paperwork.
About the Role
Your primary goal will be to ensure the proper functioning and optimal performance of security systems, providing our customers with peace of mind and protection. This includes:
- Performing installation of security alarm systems including control panels, sensors, cameras, and other related equipment.
- Engaging in sales consultations with customers to understand their needs and recommend appropriate security solutions.
- Diagnosing and troubleshooting technical issues related to the customer's security alarm systems, identifying root cause, and implementing appropriate solutions to ensure proper function.
- Conducting thorough testing of installed security systems to ensure all components are functioning correctly and making necessary adjustments or repairs.
- Educating customers on the proper use and functionality of their security alarm systems, ensuring they are comfortable and confident in operating the equipment.
- Completing all necessary paperwork, including installation reports, service tickets, and inventory records, ensuring accurate and up-to-date documentation of all installations and repairs.
- Staying updated on knowledge of security alarm systems, emerging technologies, and industry standards in a fast-paced, and demanding work environment.
Requirements
To be successful in this role, you should have:
- The ability to obtain or possess basic tools necessary for the job duties.
- Proficient in installing, troubleshooting, and maintaining security alarm systems, including control panels, sensors, cameras, and related equipment.
- Excellent interpersonal and communication skills to interact with customers in a professional and courteous manner, providing clear instructions and addressing any concerns or questions.
- Ability to diagnose and resolve technical issues efficiently, utilizing problem-solving skills to identify root causes and implement effective solutions.
Benefits
Safe Haven Security offers:
- Weekly pay, commission earned on installs, with uncapped earning potential.
- Mileage reimbursement.
- Paid training.
- Paid Time Off (PTO) program and paid holidays.
- Medical, Dental, Vision, 401k, and Life Insurance Coverage.
- Employee Assistance Program (EAP).
Pay
Safe Haven Security offers competitive compensation packages, including weekly pay, commission earned on installs, with uncapped earning potential.
Schedule
Safe Haven Security offers flexible scheduling options to accommodate your personal and professional commitments.