Installation Technician I Weekly Pay I Paid Training

About the role

Safe Haven Security is looking for an Installation Technician / Security Advisor to join our organization. In this role, you will play a crucial role in providing best-in-class service to our customers by installing, servicing, and troubleshooting residential alarm and automation systems. Your primary goal will be to ensure the proper functioning and optimal performance of security systems, providing our customers with peace of mind and protection.

Responsibilities

• Perform installation of security alarm systems including control panels, sensors, cameras, and other related equipment.
• Engage in sales consultations with customers to understand their needs and recommend appropriate security solutions.
• Diagnose and troubleshoot technical issues related to the customer's security alarm systems, identifying root cause, and implementing appropriate solutions to ensure proper function.
• Conduct thorough testing of installed security systems to ensure all components are functioning correctly and make necessary adjustments or repairs.
• Educate customers on the proper use and functionality of their security alarm systems, ensuring they are comfortable and confident in operating the equipment.
• Complete all necessary paperwork, including installation reports, service tickets, and inventory records, ensuring accurate and up-to-date documentation of all installations and repairs.
• Stay updated on knowledge of security alarm systems, emerging technologies, and industry standards in a fast-paced, and demanding work environment.

Requirements

• Ability to obtain or possess basic tools necessary for the job duties.
• Proficient in installing, troubleshooting, and maintaining security alarm systems, including control panels, sensors, cameras, and related equipment.
• Excellent interpersonal and communication skills to interact with customers in a professional and courteous manner, providing clear instructions and addressing any concerns or questions.
• Ability to diagnose and resolve technical issues efficiently, utilizing problem solving skills to identify root causes and implement effective solutions.

Qualifications

To be successful in this role, you must have auto insurance coverage that meets company standards throughout employment, and be able to obtain or possess an alarm agent permit where applicable and according to Federal, State, and Municipal laws. You must also have a valid driver's license and a driving history that meets company standards throughout employment, as well as a High School diploma or equivalent.

Physical Requirements

Candidates in the role of Installation Technician / Security Advisor must meet these physical requirements to ensure not only their own safety, but also the quality and reliability of the installations performed. These requirements include sustained periods of standing, climbing on ladders, and maneuvering in tight spaces, as well as the ability to use hand and power tools, handle small components accurately, and lift, carry, and position heavy objects up to 50 pounds. You must also have keen eyesight for detailed work and be capable of frequent bending, crouching, reaching, and maintaining balance while working on ladders or at elevated heights.

Benefits

• Weekly pay, commission earned on installs, with uncapped earning potential
• Mileage reimbursement
• Comprehensive paid training
• Paid Time Off (PTO) program and paid holidays
• Medical, Dental, Vision, 401k, and Life Insurance Coverage
• Employee Assistance Program (EAP)