Installation Technician I Paid Training I Paid Weekly
About the Role
Safe Haven Security is looking for an Installation Technician / Security Advisor to join our team. In this role, you will play a crucial part in providing best-in-class service by installing, servicing, and troubleshooting residential alarm and automation systems. Your primary goal will be ensuring the proper functioning and optimal performance of security systems, providing customers with peace of mind and protection.
Responsibilities
- Perform installation of security alarm systems including control panels, sensors, cameras, and other related equipment.
- Engage in sales consultations with customers to understand their needs and recommend appropriate security solutions.
- Diagnose and troubleshoot technical issues related to security alarm systems, identifying root causes, and implementing solutions.
- Conduct thorough testing of installed security systems to ensure all components function correctly and make necessary adjustments or repairs.
- Educate customers on the proper use and functionality of their security alarm systems, ensuring they are comfortable and confident in operating the equipment.
- Complete all necessary paperwork, including installation reports, service tickets, and inventory records, ensuring accurate and up-to-date documentation.
- Stay updated on knowledge of security alarm systems, emerging technologies, and industry standards in a fast-paced work environment.
Requirements
- High School diploma or equivalent.
- Ability to obtain or possess basic tools necessary for job duties.
- Proficient in installing, troubleshooting, and maintaining security alarm systems, including control panels, sensors, cameras, and related equipment.
- Excellent interpersonal and communication skills to interact with customers professionally and courteously.
- Ability to diagnose and resolve technical issues efficiently using problem-solving skills.
- Auto insurance coverage must meet company standards throughout employment.
- Must be able to obtain or possess an alarm agent permit where applicable according to Federal, State, and Municipal laws.
- Must be able to obtain or possess a valid driver’s license, and driving history must meet company standards throughout employment.
Physical Requirements
- Sustained periods of standing, climbing on ladders, and maneuvering in tight spaces.
- Ability to use hand and power tools and handle small components accurately.
- Ability to lift, carry, and position heavy objects up to 50 pounds, potentially overhead or in awkward positions.
- Keen eyesight for detailed work.
- Frequent bending, crouching, reaching, and maintaining balance while working on ladders or at elevated heights.
- Capability to work in diverse indoor and outdoor environments, enduring temperature fluctuations and inclement weather.
- Ability to drive a personal vehicle for long periods throughout the day.
About Safe Haven
Safe Haven Security LLC is a team of dedicated professionals passionate about making a difference in the lives of our customers and employees. Our mission is to provide peace of mind and protection to families across the country through cutting-edge security solutions and exceptional customer service.
When you join Safe Haven, you become part of a dynamic and innovative organization committed to excellence. We invest in our employees by providing comprehensive training programs, ongoing support, and opportunities for growth and advancement. Our culture fosters teamwork, collaboration, and mutual respect, ensuring everyone feels valued and appreciated.
Safe Haven has won several awards, including being named one of "America's Greatest Places to Work" by Newsweek and a 6-time winner of Inc. Magazine's America's Fastest-Growing Private Companies.
Benefits
- Weekly pay with commission earned on installs and uncapped earning potential.
- Mileage reimbursement.
- Comprehensive paid training.
- Paid Time Off (PTO) program and paid holidays.
- Medical, Dental, Vision, 401k, and Life Insurance coverage.
- Employee Assistance Program (EAP).