Installation Technician/Helper

About the Role

We are seeking a dependable and customer-focused Appliance Installation Technician to join our growing team. In this role, you will deliver, install, and set up residential appliances, ensuring each installation is completed safely, efficiently, and to the highest quality standards.

Responsibilities

• Deliver and install residential appliances, including refrigerators, ranges, dishwashers, washers, dryers, and other household equipment.
• Connect appliances to electrical, water, gas, and ventilation systems as required.
• Test equipment after installation to verify proper operation.
• Identify and resolve minor installation or operational issues onsite.
• Explain appliance features, operation, and basic maintenance to customers.
• Maintain a professional appearance and provide exceptional customer service.
• Keep work areas clean and remove installation debris.
• Communicate installation updates with dispatch, supervisors, and team members.
• Complete installation paperwork, electronic documentation, and required reports accurately.
• Follow company safety procedures, transportation guidelines, and customer service standards.

Qualifications

• High school diploma or GED preferred.
• At least two years of experience in appliance installation, delivery, construction, plumbing, electrical work, or a related trade.
• Working knowledge of basic appliance installation techniques.
• Ability to safely lift and move large appliances using proper equipment and procedures.
• Strong mechanical aptitude and problem-solving abilities.
• Excellent verbal communication and customer service skills.
• Valid North Carolina driver's license with an acceptable driving record.
• Ability to work independently and as part of a team.
• Flexibility to work overtime or extended hours as needed.

Preferred Experience

• Technical training or certification in appliance installation or a related skilled trade.
• Experience installing gas appliances and understanding applicable safety practices.
• Familiarity with residential construction standards and local code requirements.

Physical Requirements

• Frequently lift and move appliances weighing up to 100 pounds with assistance or proper equipment.
• Stand, bend, kneel, and climb stairs throughout the workday.
• Work in residential homes and occasionally in commercial environments under varying conditions.

This job description outlines the general duties and responsibilities of the position. Management may assign additional tasks as business needs evolve. Employees are expected to demonstrate sound judgment, adaptability, and a commitment to outstanding service.