Installation Technician, Fixed Network Equipment

About the role

Are you passionate about technology and supporting first responders? If so, read on!

NorcomCT’s technical services team provides “best in class” support to keep client’s mission critical systems up and available every day. Motorola is the world leader in public safety communications and NorcomCT is the premier Motorola partner in New England.

We are currently seeking applicants to be a part of our Fixed Network Equipment (FNE) Implementation Team. A Fixed Network Equipment Installation Technician installs floor and wall mounted racks and cabinets, equipment into existing racks and cabinets, network, ground, RF and other low voltage cabling, conduit, cable management systems, UPS units, camera systems, antennas and antenna cabling on roof tops and on poles utilizing man lifts, as well as outdoor cabinets and cable management systems mounted to poles, set on pads, platforms and roof tops.

Responsibilities

• Installs equipment into racks and cabinets and cables between equipment and to external devices.
• Assembled racks/cabinets of equipment, network, RF and ground cabling, conduit and other materials within buildings.
• Installs antennas on roof tops and poles and outdoor cabinets and cable management systems on roof tops, pads and platforms.
• Note: Poles are accessed with a man lift, this position does not require tower climbing.
• Installs connectors utilizing a variety of tools on RF, network and other specialty low voltage cables and tests cables and connectors after installation.
• Drills, bores and cuts various materials utilizing power and hand tools to facilitate installation of cabling and equipment.
• Completes documentation of equipment, system configuration and installation “as built” parameters.
• Powers up equipment and performs initial configuration and verification of proper operation.
• Assembles, mounts, labels and cables equipment in our staging facility. Breaks down and readies equipment for deployment after staging.
• Delivers equipment and materials to offsite locations.
• Troubleshoots and repairs antenna systems, cabling and equipment during and after the implementation process.
• Works with other trades such as tower climbing technicians, excavators, electricians and crane operators.
• Reviews potential work and provides details of labor and materials required to facilitate the creation of client quotes.
• Completes documentation of activities, project/service status, hours, and materials used to provide for client follow up, project close out, employee payroll and billing.
• Keeps assigned vehicle and work area neat, clean and maintained, and keeps materials, inventory and tools secure and organized.
• Other duties as required.

Requirements

• Knowledge of basic electronics and mechanical systems. Applicant must be familiar with concepts such as:
• AC/DC voltage and current
• Understanding of wire size
• Switches and relays
• Use of a Digital Voltmeter (DVM)
• Low voltage cabling
• Equipment cabling
• Equipment grounding
• Demonstrated knowledge of mechanical and construction concepts.
• Exceptional attention to detail.
• Excellent customer service skills and ability to provide world-class support.
• Ability to read and interpret instructions and diagrams.
• Ability to be flexible in a dynamic and changing workday.
• Ability to resolve issues or escalate in a timely manner while following consistent, best practices.
• Ability to work effectively with minimal supervision.
• Excellent problem-solving skills, along with the ability to adapt, be creative and improvise on-the-spot solutions to issues encountered.
• Ability to work cooperatively with clients, co-workers and others.
• Ability to be flexible in a dynamic and changing workday.
• Ability to travel out of state for training on occasion.
• Excellent communication skills, including the ability to communicate effectively both verbally and in writing.

Qualifications

• High school diploma or equivalent.
• Experience in installation of equipment, low voltage cabling and/or antennas.
• Basic mechanical, electrical and electronics aptitude and experience.
• Ability to work independently and as part of a team.
• Valid driver’s license and reliable transportation.

Skills

• Basic mechanical, electrical and electronics aptitude and experience.
• Ability to read and interpret instructions and diagrams.
• Ability to work independently and as part of a team.
• Ability to work effectively with minimal supervision.
• Excellent problem-solving skills, along with the ability to adapt, be creative and improvise on-the-spot solutions to issues encountered.
• Ability to work cooperatively with clients, co-workers and others.
• Ability to be flexible in a dynamic and changing workday.
• Ability to travel out of state for training on occasion.
• Excellent communication skills, including the ability to communicate effectively both verbally and in writing.

Benefits

• Medical, Dental, Disability and Life insurance.
• 401k.
• Paid Time Off.
• Paid Holidays.
• Profit Sharing Bonuses.

Pay

Pay Rate: $25.00 to $41.00/hour

Pay rate based on applicant’s skills, experience, training/education, certifications and licenses.

Schedule

This position is based out of our Naugatuck headquarters to support clients throughout Connecticut and Western Massachusetts. Once training is completed, this position may be dispatched from an employee's home so long as their home is within our service area. Employees are required to travel to our Naugatuck headquarters location during the workday to facilitate onboarding and training and as required going forward.

Location

This position is based out of our Naugatuck headquarters to support clients throughout Connecticut and Western Massachusetts. Once training is completed, this position may be dispatched from an employee's home so long as their home is within our service area. Employees are required to travel to our Naugatuck headquarters location during the workday to facilitate onboarding and training and as required going forward.

Application and Evaluation Process

We expect that the evaluation process may take up to 60 days. To be considered for this position, please submit resume with cover letter and complete the online application and questionnaire by clicking the "Apply" link below. There is no closing date for this position.

Northeastern Communications, Inc., dba NorcomCT is an Equal Opportunity/Affirmative Action Employer.