Installation Specialist- Safe Step Walk-In Tub

About the role

Safe Step Tubs LLC. is the largest walk-in tub company in North America and the most historically-successful remodeler dedicated to helping people age in place, providing American-manufactured safety products, sold directly in the home, and installed by a vast network of skilled contractors. We pride ourselves on a culture of teamwork and unity, excellence in consumer experiences, and the quality of our products and workmanship.

We seek a top talent to coordinate installations with a strong skillset in handling customers, contractors, and interacting with sales team, accounting team and office team members. The winning candidate will have exceptional office skills, a basic understanding of residential remodeling, and an innate ability to work well with different personality types. If you are hard-working, dedicated, and thrive in a fast-paced environment, Safe Step Tubs Inc. is an ideal place for you.

Responsibilities

• Ensure quality assurance throughout the production process
• Plan, schedule, direct and execute production activities
• Communicate production progress with customers throughout the process
• Develop cost-effective measures to achieve exceptional business practices
• Adapt to changes in the market and respond to customer demands
• Maintain current product knowledge and industry trends
• Implement and maintain company directives and policies

Qualifications

• Prior experience working as a production coordinator in the home improvement/renovation or restoration industry preferred
• Strong understanding of residential building standards
• Working knowledge of technical software
• Exceptional analytical and problem-solving skills
• Excellent verbal and written communication skills
• High regard for quality assurance and customer service
• Strong organizational and time-management skills

Benefits

• Health, dental, and vision insurance
• Paid time off
• Life insurance
• 401(k) with company match
• Mental health coverage
• Gender affirming and family building benefits
• Paid parental leave
• Associate discounts
• Community involvement opportunities

Pay

$4,083.57 - $7,152.75 monthly. This role is bonus or incentive plan eligible.