Installation Specialist

Pay: Competitive Salary Rate Job Type: Full-time Schedule: Monday-Friday (Occasional evening and weekend work required as job duties demand) Location: Charlotte, NC (In Person) About Re-Bath For over 40 years, Re-Bath has helped homeowners transform their bathrooms with quality products, expert craftsmanship, and a seamless remodeling experience. With locations nationwide and trusted partnerships with The Home Depot and Lowe's, Re-Bath continues to grow by creating exceptional experiences from the very first conversation. About The Role The Installation Specialist/Remodel Technician position is an accounting and project execution professional with the work ethic, technical skills, and experience to perform and coordinate bathroom remodeling installations within our organization. You will take ownership of the project from the initial contract review to completion, ensuring every homeowner receives a "fabulous experience." This is a great opportunity for a skilled tradesperson who possesses strong cross-functional installation skills, takes pride in code-compliant craftsmanship, and excels at maintaining clear daily communication with both customers and the office. Responsibilities Open and close the job site with the customer daily, reviewing the contract and all products/materials before starting workPerform full-scope bathroom remodeling installations utilizing tile, cabinetry, framing, drywall, paint, plumbing, stone, and acrylic systemsProvide a world-class customer experience, proactively addressing concerns and coordinating solutions with leadershipCollect client payments and checks at designated project milestonesDeliver high-touch internal communication via daily GroupMe updates, including progress photos, completed work descriptions, and next-day plansConduct daily on-site Zoom updates with the corporate officeRepresent the Re-Bath and Home Depot brand partnership proudly, actively requesting customer reviews upon project completionSet up comprehensive home protection (floors, doorways, surfaces, and driveways) to respect and preserve the customer's propertySafely operate, secure, and maintain company-provided vehicles, trailers, and tools, utilizing safety cones when parked on public streetsInspect all incoming project materials for defects or damage immediately upon arrivalManage trailer inventory by keeping essential plumbing fittings, copper, caulking, and drains stocked, utilizing Restock Request Forms and warehouse visits efficientlySchedule and meet on-site with local building inspectors for both rough and final inspectionsCoordinate on-site schedules with subcontractors for specialized trades, including electrical work and custom shower door installationsLead, mentor, and provide hands-on skill development and training for developing Apprentices on the job siteAccurately track administrative tasks, including daily clock-ins, per diem records, and hotel booking logs as requiredMaintain standard accountability by conducting follow-up repairs if any installation faults occurMaintain a professional appearance with a clean uniform Qualifications Proven residential remodeling experience with strong cross-functional skills across plumbing, framing, drywall, and tilingExcellent customer service, written, and verbal communication skills; comfortable conducting professional digital updates (Zoom, GroupMe)Strong problem-solving abilities with a detail-oriented approach to code compliance and safety standardsAbility to work independently, manage a project timeline, and navigate physically demanding, fast-paced work environmentsAbility to accurately work under pressure in meeting deadlinesMust be at least 18 years of age.Must possess a professional appearance, clean driving record, and the ability to travel/stay overnight when required Benefits Competitive Salary Rate + bonus opportunitiesHealth, dental, and vision insurance401(k) with company matchPaid time offOpportunities for growth and advancement