Installation Manager

About the role

The Installation Manager will lead the end-to-end coordination and execution of large-scale machine tool installation projects, acting as the critical bridge between project management, engineering, and field execution teams.

Key Responsibilities

• Project Leadership & Execution
  • Manage installation projects across the full lifecycle, including pre-order planning, execution, schedule management, cost control, and final acceptance
  • Partner with Proposal and Project Management teams to conduct order reviews and risk assessments prior to project launch
  • Ensure alignment between project plans, schedules, budgets, and field execution
• Field Installation & On-Site Operations
  • Lead on-site installation of large CNC machine tools, metal cutting equipment, and industrial manufacturing systems, including: Rigging and placement, Assembly and mechanical installation, Alignment, leveling, anchoring, and integration
  • Cookordinate and oversee field service technicians, electricians, millwrights, riggers, subcontractors, and customer resources
  • Support commissioning and startup activities, ensuring accurate documentation and successful system handoff
• Customer & Site Leadership
  • Act as the primary on-site leader and interface for installation activities
  • Communicate project progress, site conditions, risks, and issue resolution clearly to customers and internal stakeholders
  • Ensure strong alignment between customer expectations and contractual commitments
• Safety, Quality & Risk Management
  • Enforce strict adherence to safety standards, site regulations, and customer-specific requirements
  • Ensure compliance with installation procedures, engineering standards, and quality expectations
  • Proactively identify and mitigate project risks, delays, and technical challenges
• Documentation, Reporting & Continuous Improvement
  • Maintain complete and accurate installation documentation, including service reports, alignment books, test records, schematics, and issue logs
  • Timely submission of weekly service reports and project updates
  • Track labor hours, installation performance, and project data to support continuous improvement and future bid accuracy
• Logistics, Planning & Resource Management
  • Cross-functional Collaboration
    • Serve as the central point of coordination between Engineering, Project Management, Service, and Leadership teams
    • Communicate technical issues, milestones, and resourcing needs to ensure seamless execution
    • Support procurement timing and supplier coordination for uninterrupted installation activities

Qualifications

• Minimum of 5+ years of experience in: Machine tool installation, Industrial equipment assembly or commissioning, Field service or manufacturing installation environments
• Proven experience leading multi-disciplinary field teams and subcontractors
• Strong knowledge of CNC machine tools, heavy industrial equipment, and advanced manufacturing systems
• Experience with rigging operations, precision alignment, and large-scale installations
• Ability to read and interpret engineering drawings, schematics, and installation plans

Key Skills & Competencies

• Strong leadership and on-site team coordination capabilities
• Excellent communication and stakeholder management skills
• Working knowledge of SAP, Salesforce, or ERP systems
• Proficiency in Microsoft Office (Excel, Project, PowerPoint)
• Strong organizational and multitasking abilities in complex, fast-paced field environments
• Data-driven mindset with ability to track and analyze installation performance metrics
• High level of accountability, ownership, and proactive problem-solving