Installation Manager

About the role

Join CBX Solutions, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services. At CBX Solutions, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here.

The Installation Manager implements design drawings, device schedules, and submittals based on customer bids produced by our Pre-Sales Engineering department, ensuring product compatibility with existing site conditions. The role involves extensive knowledge of CCTV, Access Control, IP Intercom, Intrusion, and Network systems.

Responsibilities

• Oversees technical integration of security solutions to be installed by internal/contractor teams
• Provides on-site support for field installation challenges
• Creates detailed drawings and product submittals for general contractor review
• Produces post-installation as-built drawings
• Reviews pre-sales approved proposals prior to field deployment
• Serves as technical support liaison with manufacturers to resolve field installation issues
• Collaborates with Pre-Sales Engineering to implement customer goal requirements
• Coordinates and establishes relationships with integrators and manufacturers
• Works with the project management team to resolve technical/scheduling conflicts
• Provides technical training for installation teams on new technologies
• Conducts on-site visits for Pre-Sales when required (10% of the role)
• Collaborates with general contractors during the rough-in phase to address security-impacted disciplines

Systems include, but are not limited to: Genetec, S2, Honeywell, Verkada, Kantech, Bosch, Axis, Milestone, Avigilon-Alta, Brivo-EE, and Assa-Abbloy.

Role breakdown: 70% Design Engineering, 10% Pre-Sales Quoting, 20% Field Engineering.

Requirements

• High school diploma or equivalent (preferred)
• Ability to lift/carry 25-50 lbs. frequently
• Experience using software-driven technologies to improve installation team processes
• Industry experience with installation of building materials (preferred)
• Must pass pre-employment drug screen and background check

Skills

• Strong math, communication, and problem-solving skills
• Ability to read and interpret design drawings
• Ability to determine appropriate technologies for field installation teams

Benefits

• Comprehensive benefits: health, dental, vision, and prescription coverage
• Life insurance
• 401(k) with company match
• Generous paid time off for rest, family, and self-care
• Career growth opportunities, including continuous learning, mentorship, and leadership training through CBX University (in-house development program)

CBX Solutions fosters a supportive culture where innovation, creativity, and teamwork are central to everything we do.