Installation Manager

About the role

We’re looking for an experienced Installation Manager to lead our installation operations in the Walker, MI area. This is a full-time, hands-on leadership role ideal for someone with a background in construction, installation, and quality control who is ready to manage a dynamic team and ensure exceptional customer experiences from start to finish.

Key Responsibilities

• Oversee and schedule all bath system installations
• Lead and support installation crews to ensure timely, high-quality workmanship
• Review customer contracts and coordinate product orders
• Manage warehouse inventory and vendor relationships
• Ensure full customer satisfaction and follow-up after installations
• Conduct regular check-ins with clients and request referrals
• Handle permitting, documentation, and CRM updates
• Support installers with on-site issues and service calls
• Analyze job costs and service trends for continuous improvement
• Assist in hiring, onboarding, and training installation staff
• Manage installation calendars and time-off scheduling
• Maintain accurate records of timesheets, receipts, and job completions

What We’re Looking For

• 5+ years of installation or construction experience
• Background in acrylic bath systems strongly preferred
• Plumbing knowledge is highly preferred
• Proven leadership and team management experience
• Strong quality assurance and customer service skills
• Valid driver’s license and clean driving record

Compensation & Benefits

Competitive salary based on experience ($80,000–$120,000 annually)
Supportive and professional work environment
Opportunity for long-term career growth with a growing company

Join Us!

If you're ready to take the next step in your career with a company that values craftsmanship, leadership, and customer satisfaction, we’d love to hear from you.