Installation Manager

About the role

We are seeking an experienced Installation Manager to lead our installation operations in the Walker, MI area. This is a full-time, hands-on leadership role ideal for someone with a background in construction, installation, and quality control.

Responsibilities

• Oversee and schedule all bath system installations
• Lead and support installation crews to ensure timely, high-quality workmanship
• Review customer contracts and coordinate product orders
• Manage warehouse inventory and vendor relationships
• Ensure full customer satisfaction and follow-up after installations
• Conduct regular check-ins with clients and request referrals
• Handle permitting, documentation, and CRM updates
• Support installers with on-site issues and service calls
• Analyze job costs and service trends for continuous improvement
• Manage installation calendars and time-off scheduling
• Maintain accurate records of timesheets, receipts, and job completions

Requirements

• 5+ years of installation or construction experience
• Background in acrylic bath systems strongly preferred
• Plumbing knowledge is highly preferred
• Proven leadership and team management experience
• Strong quality assurance and customer service skills
• Valid driver’s license and clean driving record

Qualifications

We are looking for a candidate who can demonstrate strong leadership and team management skills, along with a proven track record in installation or construction. A background in acrylic bath systems and plumbing knowledge is highly preferred.

Skills

• Leadership and team management
• Quality assurance and customer service
• Installation and construction experience
• Acrylic bath systems knowledge
• Plumbing knowledge

Benefits

Our supportive and professional work environment offers opportunities for long-term career growth within a growing company. Competitive compensation based on experience ($80,000–$120,000 annually) is also provided.