Installation Manager
Bath Concepts Independent Dealers · Billings, MT · 3 wk ago
On-siteEngineeringFull-time
Key Responsibilities
- Oversight and scheduling of all bath system installations
- Leadership and support of installation crews, ensuring timely and high-quality workmanship
- Review of customer contracts and coordination of product orders
- Management of warehouse inventory and vendor relationships
- Ensuring full customer satisfaction and follow-up after installations
- Conducting regular check-ins with clients and requesting referrals
- Handling all permitting, documentation, and CRM updates
- Supporting installers with on-site issues and service calls
- Analyzing job costs and service trends for continuous improvement
- Assisting in hiring, onboarding, and training of installation staff
- Managing calendars for installation scheduling and time-off requests
- Maintaining accurate records of timesheets, receipts, and job completions
What We're Looking For
- 5+ years of installation or construction experience
- Background in acrylic bath systems
- Plumbing knowledge (highly preferred)
- Proven leadership and team management skills
- Quality assurance and customer service experience
- Valid driver’s license and clean driving record
Compensation & Benefits
- Competitive salary commensurate with experience
- Supportive and professional work environment
- Opportunity for long-term career growth with a growing company