Installation Manager

Responsibilities

• Supervise project management, system installation, and commissioning staff for installed work
• Provide technical support, leadership, and accountability for installation projects in assigned areas
• Plan, organize, and control all installation and engineering activities
• Oversee training, retention, and development of installation staff
• Establish goals, evaluate performance, and manage salary recommendations for direct reports
• Cookordination with other departments to ensure smooth project execution and transitions between sales, installation and service
• Ensure compliance with safety standards, company policies, and customer requirements
• Address escalated field issues, conduct site visits for quality control, and drive customer satisfaction

Qualifications (must Have)

• A high school diploma or equivalent
• A current driver’s license required if operating a company or personal vehicle for business purposes
• Demonstrated leadership and organizational skills
• Minimum of two (2) years of direct management experience overseeing installation or operations teams
• Minimum of one (1) year of experience driving operational and financial metrics
• Results-oriented problem-solving skills that address both client and employee needs
• Ability to obtain and maintain state-specific licensing (e.g., Class D, Alarm Installer)
• Proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint, Word)
• Willingness and ability to travel to job sites, including overnight travel as needed
• Exceptional verbal and written communication skills for effective interaction with internal and external stakeholders
• Strong analytical, decision-making, and planning abilities

Preferred Qualifications (nice To Have)

• A college degree in business administration, management, or related field
• Experience in construction, engineering or project management (techniques and tools)
• Professional certifications in project management or resource management (e.g., Project Management Professional (PMP), Six Sigma, Agile, Waterfall)
• Experience in the security integration industry
• Knowledge of PM techniques and tools, general knowledge of contract laws and regulations
• Factory certifications in relevant technology platforms (Software House, Lenel, Brivo, Open Options, Exacq, American Dynamics, Milestone, OnSSI, etc.)

Benefits

• Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law