Installation Engineer II (SDB/SEM) (Remote US)
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content.
We need to parse the posting.
Content:
- Work Schedule Standard (Mon-Fri)
- Environmental Conditions: Able to lift 40 lbs. without assistance, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Some degree of PPE required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials, Working at heights
- About Thermo Fisher Scientific (company description) – could be "About the role"? Actually "About the role" is generic; but we have sections: "About Thermo Fisher Scientific", "About The Business", "How You Will Make An Impact", "What You Will Do", "How You Will Get Here", "Knowledge, Skills, And Abilities", "Compensation And Benefits". Also "Physical ability to lift up to 50 lbs." etc.
We need to map to allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to decide which sections have content.
- About the role: Could be the description of role: "As an Installation Engineer II, you will be responsible for installing sophisticated electron microscopy systems..." That's role description. So we can put that under About the role
with paragraphs.
- Responsibilities: The bullet list of duties: "What You Will Do" list. So we can put under Responsibilities
with - items.
- Requirements: Could be "How You Will Get Here" (minimum education and experience) plus maybe "Physical ability to lift up to 50 lbs." and "Valid driver’s license required." etc. Also "Ability to obtain a valid passport..." etc. So we can put under
Requirements
with paragraphs/lists.
- Qualifications: Could be "Knowledge, Skills, And Abilities" maybe qualifies as Skills? Actually we have separate Skills heading. Qualifications could be education/experience etc. But we already used Requirements for education/experience. Qualifications could be certifications etc. But we might combine.
- Skills: The list of knowledge, skills, abilities.
- Benefits: The compensation and benefits section includes pay range and benefits details. So we need Pay and Benefits sections separately if they have specific content. Pay: The hourly pay range estimated for this position based in Oregon is $28.85–$43.27. Also variable annual bonus. So we can put Pay section.
- Benefits: The list of benefits (medical, dental, vision, PTO, holidays, parental leave, insurance, retirement, ESPP). So Benefits section.
- Schedule: Work Schedule Standard (Mon-Fri). So we can put Schedule section.
- Environmental Conditions: Could be part of Requirements or maybe separate but not in allowed headings. Could be included under Requirements as a paragraph.
We must not repeat job title as heading. No Job ID etc.
We must not include boilerplate like EEO etc. Not present.
We must not include application instructions.
We must not create sections with filler text.
We must preserve all substantive information.
We need to output only HTML fragment, no /, no markdown fences.
Let's craft.
Structure:
About the role
As an Installation Engineer II, you will be responsible for installing sophisticated electron microscopy systems at customer sites and ensuring those systems are ready for customer use. You will play a critical role at one of the most important moments in the customer relationship: turning a complex, high-value instrument into a fully functioning workflow. This role is ideal for a technically strong service or installation engineer who enjoys hands-on work with advanced technology, customer interaction, travel, and problem-solving in complex scientific and industrial environments.
Responsibilities
- Conduct on-site installation of sophisticated electron microscopy and related analytical systems.
- Follow established installation, alignment, calibration, and testing procedures to confirm equipment is functioning properly.
- Partner with customers, system users, and internal teams to ensure a smooth installation experience.
- Diagnose and resolve technical issues that arise during installation or early system use.
- Support scheduled maintenance activities when needed to ensure ongoing system performance.
- Provide troubleshooting and repair support for customers and other field personnel.
- Travel, often on short notice, to customer sites to support installations, resolve issues, or assist other field service colleagues.
- Complete and submit accurate field service and installation reports.
- Train customers and users on basic system operation, maintenance expectations, and best practices.
- Provide feedback to product quality, service, and engineering teams based on field observations.
- Support updates, corrections, and improvements to Thermo Fisher system documentation.
- Identify, isolate, and communicate outstanding system issues clearly and professionally.
- Serve as a technical resource and subject matter expert for colleagues, customers, and training activities.
- Follow all safety, quality, and compliance expectations while working with high-voltage, ultra-high vacuum, and complex electromechanical systems.
Requirements
Minimum Education and Experience: Bachelor’s degree in engineering, electronics, physics, chemistry, or a related technical field and 3+ years of hands-on technical experience installing, troubleshooting, repairing, and calibrating complex analytical or scientific equipment such as SEM, TEM, FIB, or similar systems or combination of education and technical experience.
Experience with sophisticated analysis tools such as scanning electron microscopes, transmission electron microscopes, focused ion beam systems, or similar high-precision electromechanical systems preferred.
Experience diagnosing and repairing ultra-high vacuum and high-voltage systems strongly preferred.
Additional relevant technical certifications are advantageous.
Valid driver’s license required.
Ability to obtain a valid passport and travel regionally and internationally as required.
Ability to travel up to 75+% within the assigned territory (US) or as business needs require.
Physical ability to lift up to 50 lbs. and work in laboratory, manufacturing, research, or customer-site environments.
Environmental conditions: Able to lift 40 lbs. without assistance; Cleanroom restrictions (no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair, etc.); Some degree of PPE required (safety glasses, gowning, gloves, lab coat, ear plugs, etc.); Will work with hazardous/toxic materials; Working at heights.
Skills
- Strong electronics, mechanical, and systems-level troubleshooting skills.
- Demonstrated ability to troubleshoot complex systems and subsystems down to the component level.
- Ability to read and interpret schematics, technical drawings, service procedures, and system documentation.
- Familiarity with ultra-high vacuum technology, high-voltage systems, precision instrumentation, and related safety practices.
- Strong customer service skills with the ability to build positive working relationships with customers, system users, and internal teams.
- Excellent written and verbal communication skills, including professional working proficiency in English.
- Strong organizational and time management skills with the ability to work independently in the field.
- Proficiency with Microsoft Office, Windows-based software environments, and service management tools.
- Ability to document service and installation activities clearly and accurately.
- Ability to train and support customers on system use and maintenance.
- Ability to respond to customer needs with short notice and manage changing priorities.
Pay
The hourly pay range estimated for this position based in Oregon is $28.85–$43.27. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.
Benefits
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Schedule
Work Schedule Standard (Mon-Fri)
Check for any duplication: We included environmental conditions under Requirements. Also we have physical ability to lift up to 50 lbs. (from Requirements) and also earlier "Able to lift 40 lbs. without assistance" under environmental conditions. Both are present; we keep both.
We must ensure we didn't include any boilerplate like "As the world leader in serving science..." That's from the posting after "How You Will Get Here". That is substantive? It's a company description but could be considered boilerplate? It's about the company mission. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. That paragraph is not boilerplate; it's about the company's mission and revenues. Might be considered generic but it's substantive? It's not about the role. However we already have "About the role" section; we could include that paragraph there or maybe under "About the role". The instruction says "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep it. Where to place? Could be under About the role as additional paragraph.
We have About the role currently with two paragraphs describing role. We can add a third paragraph about the company mission.
Let's adjust About the role:
As an Installation Engineer II, you will be responsible for installing sophisticated electron microscopy systems at customer sites and ensuring those systems are ready for customer use. You will play a critical role at one of the most important moments in the customer relationship: turning a complex, high-value instrument into a fully functioning workflow. This role is ideal for a technically strong service or installation engineer who enjoys hands-on work with advanced technology, customer interaction, travel, and problem-solving in complex scientific and industrial environments.
As the world leader in serving science, we empower our colleagues to advance innovative technologies, develop meaningful solutions and build rewarding careers. With revenues of more than $40 billion, we give our professionals with resources and opportunities to make significant contributions to the world. Join us and contribute to our singular Mission — to enable our customers to make the world healthier, cleaner and safer.
That preserves.
Now check for any other substantive info: "#servicesnewsletter" appears at end of that paragraph? Actually after the mission sentence there is "#servicesnewsletter". That's likely a hashtag for internal tracking; it's not substantive; we can drop it as it's likely boilerplate/social media tag. The instruction says remove duplicated lines, cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. A hashtag might be considered boilerplate; we can drop it.
Thus we omit "#servicesnewsletter".
Now ensure we didn't miss any other content: The "About Thermo Fisher Scientific" and "About The Business" sections we haven't used. They are substantive about the company and business. Should we include them? The instruction says preserve ALL substantive information. So we need to include that info somewhere. We could add another section like "About the company" but not in allowed headings.
Requirements
with paragraphs/lists. - Qualifications: Could be "Knowledge, Skills, And Abilities" maybe qualifies as Skills? Actually we have separate Skills heading. Qualifications could be education/experience etc. But we already used Requirements for education/experience. Qualifications could be certifications etc. But we might combine. - Skills: The list of knowledge, skills, abilities. - Benefits: The compensation and benefits section includes pay range and benefits details. So we need Pay and Benefits sections separately if they have specific content. Pay: The hourly pay range estimated for this position based in Oregon is $28.85–$43.27. Also variable annual bonus. So we can put Pay section. - Benefits: The list of benefits (medical, dental, vision, PTO, holidays, parental leave, insurance, retirement, ESPP). So Benefits section. - Schedule: Work Schedule Standard (Mon-Fri). So we can put Schedule section. - Environmental Conditions: Could be part of Requirements or maybe separate but not in allowed headings. Could be included under Requirements as a paragraph. We must not repeat job title as heading. No Job ID etc. We must not include boilerplate like EEO etc. Not present. We must not include application instructions. We must not create sections with filler text. We must preserve all substantive information. We need to output only HTML fragment, no /, no markdown fences. Let's craft. Structure:About the role
As an Installation Engineer II, you will be responsible for installing sophisticated electron microscopy systems at customer sites and ensuring those systems are ready for customer use. You will play a critical role at one of the most important moments in the customer relationship: turning a complex, high-value instrument into a fully functioning workflow. This role is ideal for a technically strong service or installation engineer who enjoys hands-on work with advanced technology, customer interaction, travel, and problem-solving in complex scientific and industrial environments.
Responsibilities
- Conduct on-site installation of sophisticated electron microscopy and related analytical systems.
- Follow established installation, alignment, calibration, and testing procedures to confirm equipment is functioning properly.
- Partner with customers, system users, and internal teams to ensure a smooth installation experience.
- Diagnose and resolve technical issues that arise during installation or early system use.
- Support scheduled maintenance activities when needed to ensure ongoing system performance.
- Provide troubleshooting and repair support for customers and other field personnel.
- Travel, often on short notice, to customer sites to support installations, resolve issues, or assist other field service colleagues.
- Complete and submit accurate field service and installation reports.
- Train customers and users on basic system operation, maintenance expectations, and best practices.
- Provide feedback to product quality, service, and engineering teams based on field observations.
- Support updates, corrections, and improvements to Thermo Fisher system documentation.
- Identify, isolate, and communicate outstanding system issues clearly and professionally.
- Serve as a technical resource and subject matter expert for colleagues, customers, and training activities.
- Follow all safety, quality, and compliance expectations while working with high-voltage, ultra-high vacuum, and complex electromechanical systems.
Requirements
Minimum Education and Experience: Bachelor’s degree in engineering, electronics, physics, chemistry, or a related technical field and 3+ years of hands-on technical experience installing, troubleshooting, repairing, and calibrating complex analytical or scientific equipment such as SEM, TEM, FIB, or similar systems or combination of education and technical experience.
Experience with sophisticated analysis tools such as scanning electron microscopes, transmission electron microscopes, focused ion beam systems, or similar high-precision electromechanical systems preferred.
Experience diagnosing and repairing ultra-high vacuum and high-voltage systems strongly preferred.
Additional relevant technical certifications are advantageous.
Valid driver’s license required.
Ability to obtain a valid passport and travel regionally and internationally as required.
Ability to travel up to 75+% within the assigned territory (US) or as business needs require.
Physical ability to lift up to 50 lbs. and work in laboratory, manufacturing, research, or customer-site environments.
Environmental conditions: Able to lift 40 lbs. without assistance; Cleanroom restrictions (no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair, etc.); Some degree of PPE required (safety glasses, gowning, gloves, lab coat, ear plugs, etc.); Will work with hazardous/toxic materials; Working at heights.
Skills
- Strong electronics, mechanical, and systems-level troubleshooting skills.
- Demonstrated ability to troubleshoot complex systems and subsystems down to the component level.
- Ability to read and interpret schematics, technical drawings, service procedures, and system documentation.
- Familiarity with ultra-high vacuum technology, high-voltage systems, precision instrumentation, and related safety practices.
- Strong customer service skills with the ability to build positive working relationships with customers, system users, and internal teams.
- Excellent written and verbal communication skills, including professional working proficiency in English.
- Strong organizational and time management skills with the ability to work independently in the field.
- Proficiency with Microsoft Office, Windows-based software environments, and service management tools.
- Ability to document service and installation activities clearly and accurately.
- Ability to train and support customers on system use and maintenance.
- Ability to respond to customer needs with short notice and manage changing priorities.
Pay
The hourly pay range estimated for this position based in Oregon is $28.85–$43.27. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.
Benefits
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Schedule
Work Schedule Standard (Mon-Fri)
Check for any duplication: We included environmental conditions under Requirements. Also we have physical ability to lift up to 50 lbs. (from Requirements) and also earlier "Able to lift 40 lbs. without assistance" under environmental conditions. Both are present; we keep both. We must ensure we didn't include any boilerplate like "As the world leader in serving science..." That's from the posting after "How You Will Get Here". That is substantive? It's a company description but could be considered boilerplate? It's about the company mission. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. That paragraph is not boilerplate; it's about the company's mission and revenues. Might be considered generic but it's substantive? It's not about the role. However we already have "About the role" section; we could include that paragraph there or maybe under "About the role". The instruction says "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep it. Where to place? Could be under About the role as additional paragraph. We have About the role currently with two paragraphs describing role. We can add a third paragraph about the company mission. Let's adjust About the role:As an Installation Engineer II, you will be responsible for installing sophisticated electron microscopy systems at customer sites and ensuring those systems are ready for customer use. You will play a critical role at one of the most important moments in the customer relationship: turning a complex, high-value instrument into a fully functioning workflow. This role is ideal for a technically strong service or installation engineer who enjoys hands-on work with advanced technology, customer interaction, travel, and problem-solving in complex scientific and industrial environments.
As the world leader in serving science, we empower our colleagues to advance innovative technologies, develop meaningful solutions and build rewarding careers. With revenues of more than $40 billion, we give our professionals with resources and opportunities to make significant contributions to the world. Join us and contribute to our singular Mission — to enable our customers to make the world healthier, cleaner and safer.
That preserves. Now check for any other substantive info: "#servicesnewsletter" appears at end of that paragraph? Actually after the mission sentence there is "#servicesnewsletter". That's likely a hashtag for internal tracking; it's not substantive; we can drop it as it's likely boilerplate/social media tag. The instruction says remove duplicated lines, cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. A hashtag might be considered boilerplate; we can drop it. Thus we omit "#servicesnewsletter". Now ensure we didn't miss any other content: The "About Thermo Fisher Scientific" and "About The Business" sections we haven't used. They are substantive about the company and business. Should we include them? The instruction says preserve ALL substantive information. So we need to include that info somewhere. We could add another section like "About the company" but not in allowed headings.