Installation Engineer II (SDB/SEM) (Remote US)
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where posting has real specific content. Let's parse.
Posting includes:
- Work Schedule Standard (Mon-Fri)
- Environmental Conditions: Able to lift 40 lbs. without assistance, Cleanroom: no hair products..., Some degree of PPE required..., Will work with hazardous/toxic materials, Working at heights
- About Thermo Fisher Scientific (company description)
- About The Business (division description)
- How You Will Make An Impact (role description)
- What You Will Do (list of duties)
- How You Will Get Here (minimum education and experience)
- Knowledge, Skills, And Abilities (list)
- As the world leader... (company mission)
- Compensation And Benefits (pay range, bonus, benefits list)
We need sections: About the role (maybe combine How You Will Make An Impact and About The Business? Actually "About the role" could be the role description: How You Will Make An Impact. Could also include About Thermo Fisher Scientific? But that's about company, not role. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content accordingly.
We have:
- About the role: Could be "How You Will Make An Impact" plus maybe "About The Business"? But "About the role" likely describes the role purpose. We'll put the paragraph(s) describing role impact.
- Responsibilities: The list under "What You Will Do". Use - .
- Requirements: Could be "How You Will Get Here" (minimum education and experience). Also maybe "Knowledge, Skills, And Abilities" could be Skills. But we have separate Skills heading. So Requirements could be education/experience. Qualifications could be certifications? But we have "Additional relevant technical certifications are advantageous." That's more qualifications. Could combine.
- Skills: The list under "Knowledge, Skills, And Abilities".
- Benefits: The list under Compensation And Benefits (benefits). Also maybe include PTO etc.
- Pay: The hourly pay range and variable annual bonus.
- Schedule: Work Schedule Standard (Mon-Fri). Also maybe travel up to 75% etc. But schedule heading should contain schedule info. We'll include work schedule and travel? Travel maybe not schedule but could be included. However we should only include schedule if posting states it. It does: "Work Schedule Standard (Mon-Fri)" and also "Ability to travel up to 75+% within the assigned territory". Travel is not schedule but could be under schedule? Might be better to put travel under Responsibilities? Actually travel is part of duties. Already in responsibilities list: "Travel, often on short notice, to customer sites...". So schedule section just for work schedule.
- Environmental Conditions: Not a standard heading but we could include under Responsibilities? Actually it's a condition. Could be part of Requirements? Might be better to include as a separate section? Not in allowed headings list. The allowed headings are those given; we should not create others. So we need to fold environmental conditions into appropriate sections: maybe under Responsibilities (as part of duties) or under Requirements (physical ability). The posting includes "Ability to lift up to 50 lbs." under How You Will Get Here. Also earlier "Able to lift 40 lbs. without assistance". We'll keep the higher? Must preserve all info; we cannot drop. So we need to include both statements. We'll include them under Requirements (physical ability) maybe.
- Cleanroom restrictions, PPE, hazardous materials, working at heights: these are environmental conditions. Could be part of Responsibilities (as part of work environment) or Requirements. We'll put them under Requirements as well.
- Also "Valid driver’s license required", "Ability to obtain a valid passport", etc. Those are requirements.
Thus:
Sections:
About the role
... (How You Will Make An Impact paragraph(s) maybe also About The Business? But that's about business not role. Might be better to include About The Business under About the role? The instruction says About the role heading for section headings (e.g. About the role, Responsibilities...). So we can put role description there. We'll include the paragraph(s) from "How You Will Make An Impact". Also maybe include a brief about the business? But that's not role. Could be omitted? But we must preserve ALL substantive information. So we need to include About The Business somewhere. Could be part of About the role? Might be okay to include as a paragraph under About the role describing the business context. The instruction: "Prefer a few substantive sections over many thin ones." So we can combine About The Business into About the role section.
Thus About the role will contain:
- How You Will Make An Impact paragraph(s)
- About The Business paragraph(s)
We'll keep them as separate
elements.
Responsibilities: list from "What You Will Do".
Requirements: combine:
- Minimum Education and Experience (How You Will Get Here)
- Knowledge, Skills, And Abilities? Actually that's Skills. So Requirements will be education/experience plus physical ability, driver's license, passport, travel ability, lift ability, cleanroom/PPE/hazardous/heights.
We need to not repeat content. Let's extract:
From How You Will Get Here:
"Minimum Education and Experience Bachelor’s degree in engineering, electronics, physics, chemistry, or a related technical field and 3+ years of hands-on technical experience installing, troubleshooting, repairing, and calibrating complex analytical or scientific equipment such as SEM, TEM, FIB, or similar systems or combination of education and technical experience.
Experience with sophisticated analysis tools such as scanning electron microscopes, transmission electron microscopes, focused ion beam systems, or similar high-precision electromechanical systems preferred.
Experience diagnosing and repairing ultra-high vacuum and high-voltage systems strongly preferred.
Additional relevant technical certifications are advantageous."
Also later: "Valid driver’s license required.
Ability to obtain a valid passport and travel regionally and internationally as required.
Ability to travel up to 75+% within the assigned territory (US) or as business needs require.
Physical ability to lift up to 50 lbs. and work in laboratory, manufacturing, research, or customer-site environments."
Also earlier environmental conditions: "Able to lift 40 lbs. without assistance, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials, Working at heights"
We need to preserve both lift statements (40 lbs and 50 lbs). We'll include both.
Thus Requirements section will have paragraphs covering education/experience, certifications, driver's license, passport, travel, lift ability, work environment (cleanroom, PPE, hazardous, heights). Could be multiple
.
Skills: list from Knowledge, Skills, And Abilities.
Benefits: list from Compensation And Benefits benefits.
Pay: hourly pay range and variable annual bonus.
Schedule: Work Schedule Standard (Mon-Fri). Possibly also mention standard hours? Not given. We'll just put that.
Now we must not include boilerplate like EEO, etc. Not present.
We must not include application instructions.
We must not include duplicated lines.
Now produce HTML fragment.
Let's craft.
About the role:
As an Installation Engineer II, you will be responsible for installing sophisticated electron microscopy systems at customer sites and ensuring those systems are ready for customer use. You will play a critical role at one of the most important moments in the customer relationship: turning a complex, high-value instrument into a fully functioning workflow. This role is ideal for a technically strong service or installation engineer who enjoys hands-on work with advanced technology, customer interaction, travel, and problem-solving in complex scientific and industrial environments.
The Materials and Structural Analysis Electron Microscopy business enables customers to find meaningful answers to complex scientific and technical questions. The team designs, manufactures, installs, and supports a broad range of high-performance microscopy workflows that provide images and insights at the micro-, nano-, and picometer scale. By combining expertise in electron, ion, and light microscopy with deep application knowledge across materials science, life sciences, electronics, and natural resources markets, our Electron Microscopy teams help customers accelerate discovery, solve advanced technical challenges, and bring new innovations to life.
Responsibilities: list items.
We'll copy each bullet from "What You Will Do". Ensure we keep all.
List:
- Conduct on-site installation of sophisticated electron microscopy and related analytical systems.
- Follow established installation, alignment, calibration, and testing procedures to confirm equipment is functioning properly.
- Partner with customers, system users, and internal teams to ensure a smooth installation experience.
- Diagnose and resolve technical issues that arise during installation or early system use.
- Support scheduled maintenance activities when needed to ensure ongoing system performance.
- Provide troubleshooting and repair support for customers and other field personnel.
- Travel, often on short notice, to customer sites to support installations, resolve issues, or assist other field service colleagues.
- Complete and submit accurate field service and installation reports.
- Train customers and users on basic system operation, maintenance expectations, and best practices.
- Provide feedback to product quality, service, and engineering teams based on field observations.
- Support updates, corrections, and improvements to Thermo Fisher system documentation.
- Identify, isolate, and communicate outstanding system issues clearly and professionally.
- Serve as a technical resource and subject matter expert for colleagues, customers, and training activities.
- Follow all safety, quality, and compliance expectations while working with high-voltage, ultra-high vacuum, and complex electromechanical systems.
Now Requirements: We'll break into paragraphs.
Paragraph 1: Education/experience.
Bachelor’s degree in engineering, electronics, physics, chemistry, or a related technical field and 3+ years of hands-on technical experience installing, troubleshooting, repairing, and calibrating complex analytical or scientific equipment such as SEM, TEM, FIB, or similar systems or combination of education and technical experience. Experience with sophisticated analysis tools such as scanning electron microscopes, transmission electron microscopes, focused ion beam systems, or similar high-precision electromechanical systems preferred. Experience diagnosing and repairing ultra-high vacuum and high-voltage systems strongly preferred. Additional relevant technical certifications are advantageous.
Paragraph 2: Licensing, travel, lift.
Valid driver’s license required. Ability to obtain a valid passport and travel regionally and internationally as required. Ability to travel up to 75+% within the assigned territory (US) or as business needs require. Physical ability to lift up to 50 lbs. and work in laboratory, manufacturing, research, or customer-site environments.
Paragraph 3: Environmental conditions.
Able to lift 40 lbs. without assistance. Cleanroom restrictions: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair, etc. Some degree of PPE (safety glasses, gowning, gloves, lab coat, ear plugs, etc.) required. Will work with hazardous/toxic materials. Working at heights may be required.
We kept both lift statements.
Skills: list from Knowledge, Skills, And Abilities.
List items:
- Strong electronics, mechanical, and systems-level troubleshooting skills.
- Demonstrated ability to troubleshoot complex systems and subsystems down to the component level.
- Ability to read and interpret schematics, technical drawings, service procedures, and system documentation.
- Familiarity with ultra-high vacuum technology, high-voltage systems, precision instrumentation, and related safety practices.
- Strong customer service skills with the ability to build positive working relationships with customers, system users, and internal teams.
- Excellent written and verbal communication skills, including professional working proficiency in English.
- Strong organizational and time management skills with the ability to work independently in the field.
- Proficiency with Microsoft Office, Windows-based software environments, and service management tools.
- Ability to document service and installation activities clearly and accurately.
- Ability to train and support
About the role
... (How You Will Make An Impact paragraph(s) maybe also About The Business? But that's about business not role. Might be better to include About The Business under About the role? The instruction says About the role heading for section headings (e.g. About the role, Responsibilities...). So we can put role description there. We'll include the paragraph(s) from "How You Will Make An Impact". Also maybe include a brief about the business? But that's not role. Could be omitted? But we must preserve ALL substantive information. So we need to include About The Business somewhere. Could be part of About the role? Might be okay to include as a paragraph under About the role describing the business context. The instruction: "Prefer a few substantive sections over many thin ones." So we can combine About The Business into About the role section. Thus About the role will contain: - How You Will Make An Impact paragraph(s) - About The Business paragraph(s) We'll keep them as separate
elements. Responsibilities: list from "What You Will Do". Requirements: combine: - Minimum Education and Experience (How You Will Get Here) - Knowledge, Skills, And Abilities? Actually that's Skills. So Requirements will be education/experience plus physical ability, driver's license, passport, travel ability, lift ability, cleanroom/PPE/hazardous/heights. We need to not repeat content. Let's extract: From How You Will Get Here: "Minimum Education and Experience Bachelor’s degree in engineering, electronics, physics, chemistry, or a related technical field and 3+ years of hands-on technical experience installing, troubleshooting, repairing, and calibrating complex analytical or scientific equipment such as SEM, TEM, FIB, or similar systems or combination of education and technical experience. Experience with sophisticated analysis tools such as scanning electron microscopes, transmission electron microscopes, focused ion beam systems, or similar high-precision electromechanical systems preferred. Experience diagnosing and repairing ultra-high vacuum and high-voltage systems strongly preferred. Additional relevant technical certifications are advantageous." Also later: "Valid driver’s license required. Ability to obtain a valid passport and travel regionally and internationally as required. Ability to travel up to 75+% within the assigned territory (US) or as business needs require. Physical ability to lift up to 50 lbs. and work in laboratory, manufacturing, research, or customer-site environments." Also earlier environmental conditions: "Able to lift 40 lbs. without assistance, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials, Working at heights" We need to preserve both lift statements (40 lbs and 50 lbs). We'll include both. Thus Requirements section will have paragraphs covering education/experience, certifications, driver's license, passport, travel, lift ability, work environment (cleanroom, PPE, hazardous, heights). Could be multiple
. Skills: list from Knowledge, Skills, And Abilities. Benefits: list from Compensation And Benefits benefits. Pay: hourly pay range and variable annual bonus. Schedule: Work Schedule Standard (Mon-Fri). Possibly also mention standard hours? Not given. We'll just put that. Now we must not include boilerplate like EEO, etc. Not present. We must not include application instructions. We must not include duplicated lines. Now produce HTML fragment. Let's craft. About the role:
As an Installation Engineer II, you will be responsible for installing sophisticated electron microscopy systems at customer sites and ensuring those systems are ready for customer use. You will play a critical role at one of the most important moments in the customer relationship: turning a complex, high-value instrument into a fully functioning workflow. This role is ideal for a technically strong service or installation engineer who enjoys hands-on work with advanced technology, customer interaction, travel, and problem-solving in complex scientific and industrial environments.
The Materials and Structural Analysis Electron Microscopy business enables customers to find meaningful answers to complex scientific and technical questions. The team designs, manufactures, installs, and supports a broad range of high-performance microscopy workflows that provide images and insights at the micro-, nano-, and picometer scale. By combining expertise in electron, ion, and light microscopy with deep application knowledge across materials science, life sciences, electronics, and natural resources markets, our Electron Microscopy teams help customers accelerate discovery, solve advanced technical challenges, and bring new innovations to life.
Responsibilities: list items. We'll copy each bullet from "What You Will Do". Ensure we keep all. List: - Conduct on-site installation of sophisticated electron microscopy and related analytical systems. - Follow established installation, alignment, calibration, and testing procedures to confirm equipment is functioning properly. - Partner with customers, system users, and internal teams to ensure a smooth installation experience. - Diagnose and resolve technical issues that arise during installation or early system use. - Support scheduled maintenance activities when needed to ensure ongoing system performance. - Provide troubleshooting and repair support for customers and other field personnel. - Travel, often on short notice, to customer sites to support installations, resolve issues, or assist other field service colleagues. - Complete and submit accurate field service and installation reports. - Train customers and users on basic system operation, maintenance expectations, and best practices. - Provide feedback to product quality, service, and engineering teams based on field observations. - Support updates, corrections, and improvements to Thermo Fisher system documentation. - Identify, isolate, and communicate outstanding system issues clearly and professionally. - Serve as a technical resource and subject matter expert for colleagues, customers, and training activities. - Follow all safety, quality, and compliance expectations while working with high-voltage, ultra-high vacuum, and complex electromechanical systems. Now Requirements: We'll break into paragraphs. Paragraph 1: Education/experience.Bachelor’s degree in engineering, electronics, physics, chemistry, or a related technical field and 3+ years of hands-on technical experience installing, troubleshooting, repairing, and calibrating complex analytical or scientific equipment such as SEM, TEM, FIB, or similar systems or combination of education and technical experience. Experience with sophisticated analysis tools such as scanning electron microscopes, transmission electron microscopes, focused ion beam systems, or similar high-precision electromechanical systems preferred. Experience diagnosing and repairing ultra-high vacuum and high-voltage systems strongly preferred. Additional relevant technical certifications are advantageous.
Paragraph 2: Licensing, travel, lift.Valid driver’s license required. Ability to obtain a valid passport and travel regionally and internationally as required. Ability to travel up to 75+% within the assigned territory (US) or as business needs require. Physical ability to lift up to 50 lbs. and work in laboratory, manufacturing, research, or customer-site environments.
Paragraph 3: Environmental conditions.Able to lift 40 lbs. without assistance. Cleanroom restrictions: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair, etc. Some degree of PPE (safety glasses, gowning, gloves, lab coat, ear plugs, etc.) required. Will work with hazardous/toxic materials. Working at heights may be required.
We kept both lift statements. Skills: list from Knowledge, Skills, And Abilities. List items: - Strong electronics, mechanical, and systems-level troubleshooting skills. - Demonstrated ability to troubleshoot complex systems and subsystems down to the component level. - Ability to read and interpret schematics, technical drawings, service procedures, and system documentation. - Familiarity with ultra-high vacuum technology, high-voltage systems, precision instrumentation, and related safety practices. - Strong customer service skills with the ability to build positive working relationships with customers, system users, and internal teams. - Excellent written and verbal communication skills, including professional working proficiency in English. - Strong organizational and time management skills with the ability to work independently in the field. - Proficiency with Microsoft Office, Windows-based software environments, and service management tools. - Ability to document service and installation activities clearly and accurately. - Ability to train and support