Installation Engineer II (SDB/SEM) (Remote US)
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include sections only if posting has real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. Must not create sections with filler like "commensurate with experience". Must include Pay and Schedule only if posting actually states them. The posting includes "Work Schedule Standard (Mon-Fri)" and "Compensation And Benefits" with hourly pay range. So we have schedule and pay.
We need sections: About the role? The posting includes "How You Will Make An Impact" and "About Thermo Fisher Scientific", "About The Business". Could map to "About the role" maybe combine? The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections to include based on content.
We have:
- Work Schedule Standard (Mon-Fri) -> schedule.
- Environmental Conditions (lift 40 lbs, cleanroom, PPE, hazardous/toxic, heights) -> maybe part of Requirements or Qualifications? Could be under Requirements.
- About Thermo Fisher Scientific (company description) -> maybe not needed as section? Could be omitted as not role-specific? But we might include under "About the role"? The instruction says do not repeat job title as heading, but we can include About the role summarizing role description. The posting includes "How You Will Make An Impact" and "What You Will Do". That's responsibilities.
- "How You Will Get Here" includes Minimum Education and Experience, etc. That's qualifications/requirements.
- "Knowledge, Skills, And Abilities" -> skills.
- "Compensation And Benefits" -> pay and benefits.
- Also "As the world leader..." is boilerplate maybe remove.
- "#servicesnewsletter" maybe remove.
We need to output only HTML fragment, no markdown fences.
We must preserve all substantive information. So we need to include details: schedule, environmental conditions, responsibilities, qualifications, skills, benefits, pay.
We must not create sections with filler. So we will include sections: Responsibilities, Requirements (maybe combine education/experience and environmental conditions?), Skills, Benefits, Pay, Schedule. Possibly also "About the role" if we have content like role impact description. But we already have responsibilities covering that. Could still include About the role summarizing role purpose. But we might avoid duplication.
Let's decide sections:
- Responsibilities: from "What You Will Do" bullet list.
- Requirements: includes Minimum Education and Experience, plus environmental conditions (lift, cleanroom, PPE, hazardous, heights). Also maybe driver's license, passport, travel ability.
- Skills: from "Knowledge, Skills, And Abilities".
- Benefits: from benefits list.
- Pay: hourly pay range.
- Schedule: Work Schedule Standard (Mon-Fri).
We should not include About the role if we think it's redundant. But we could include a short paragraph summarizing role purpose from "How You Will Make An Impact". That is substantive. Could be placed under About the role. However we must not create sections with filler. That content is real. So we can include About the role.
Thus sections: About the role, Responsibilities, Requirements, Skills, Benefits, Pay, Schedule.
Now we need to format:
About the role
About the role
...
Responsibilities:Responsibilities
- ... each bullet.
Requirements: combine education/experience, environmental conditions, driver license, passport, travel, ability to lift 50 lbs (note: earlier says lift up to 50 lbs, but environmental condition says lift 40 lbs without assistance. We need to preserve both. We'll include both.
Skills: list.
Benefits: list.
Pay:
Pay
The hourly pay range estimated for this position based in Oregon is $28.85–$43.27. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.
Schedule:Schedule
Work Schedule Standard (Mon-Fri)
We need to remove boilerplate like "As the world leader in serving science..." etc. Also remove "#servicesnewsletter". Also remove duplicated lines. Now let's extract specifics. From posting: Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials, Working at heights About Thermo Fisher Scientific paragraph. About The Business paragraph. How You Will Make An Impact paragraph. What You Will Do bullet list: - Conduct on-site installation of sophisticated electron microscopy and related analytical systems. - Follow established installation, alignment, calibration, and testing procedures to confirm equipment is functioning properly. - Partner with customers, system users, and internal teams to ensure a smooth installation experience. - Diagnose and resolve technical issues that arise during installation or early system use. - Support scheduled maintenance activities when needed to ensure ongoing system performance. - Provide troubleshooting and repair support for customers and other field personnel. - Travel, often on short notice, to customer sites to support installations, resolve issues, or assist other field service colleagues. - Complete and submit accurate field service and installation reports. - Train customers and users on basic system operation, maintenance expectations, and best practices. - Provide feedback to product quality, service, and engineering teams based on field observations. - Support updates, corrections, and improvements to Thermo Fisher system documentation. - Identify, isolate, and communicate outstanding system issues clearly and professionally. - Serve as a technical resource and subject matter expert for colleagues, customers, and training activities. - Follow all safety, quality, and compliance expectations while working with high-voltage, ultra-high vacuum, and complex electromechanical systems. How You Will Get Here: Minimum Education and Experience Bachelor’s degree in engineering, electronics, physics, chemistry, or a related technical field and 3+ years of hands-on technical experience installing, troubleshooting, repairing, and calibrating complex analytical or scientific equipment such as SEM, TEM, FIB, or similar systems or combination of education and technical experience. Experience with sophisticated analysis tools such as scanning electron microscopes, transmission electron microscopes, focused ion beam systems, or similar high-precision electromechanical systems preferred. Experience diagnosing and repairing ultra-high vacuum and high-voltage systems strongly preferred. Additional relevant technical certifications are advantageous. Knowledge, Skills, And Abilities: - Strong electronics, mechanical, and systems-level troubleshooting skills. - Demonstrated ability to troubleshoot complex systems and subsystems down to the component level. - Ability to read and interpret schematics, technical drawings, service procedures, and system documentation. - Familiarity with ultra-high vacuum technology, high-voltage systems, precision instrumentation, and related safety practices. - Strong customer service skills with the ability to build positive working relationships with customers, system users, and internal teams. - Excellent written and verbal communication skills, including professional working proficiency in English. - Strong organizational and time management skills with the ability to work independently in the field. - Proficiency with Microsoft Office, Windows-based software environments, and service management tools. - Ability to document service and installation activities clearly and accurately. - Ability to train and support customers on system use and maintenance. - Ability to respond to customer needs with short notice and manage changing priorities. - Valid driver’s license required. - Ability to obtain a valid passport and travel regionally and internationally as required. - Ability to travel up to 75+% within the assigned territory (US) or as business needs require. - Physical ability to lift up to 50 lbs. and work in laboratory, manufacturing, research, or customer-site environments. Compensation And Benefits: The hourly pay range estimated for this position based in Oregon is $28.85–$43.27. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: - A choice of national medical and dental plans, and a national vision plan, including health incentive programs - Employee assistance and family support programs, including commuter benefits and tuition reimbursement - At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy - Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan - Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards We need to remove the link? Probably keep as part of benefits? The instruction: remove application instructions, but this is a link for more info on benefits. Might be considered boilerplate? It's a reference. Might be okay to keep but it's not substantive benefit detail. Could drop. Safer to keep benefits list without the link. Now craft HTML. We'll need to ensure proper escaping of special characters like & etc. Not needed. Let's produce:About the role
As an Installation Engineer II, you will be responsible for installing sophisticated electron microscopy systems at customer sites and ensuring those systems are ready for customer use. You will play a critical role at one of the most important moments in the customer relationship: turning a complex, high-value instrument into a fully functioning workflow. This role is ideal for a technically strong service or installation engineer who enjoys hands-on work with advanced technology, customer interaction, travel, and problem-solving in complex scientific and industrial environments.
Responsibilities
- Conduct on-site installation of sophisticated electron microscopy and related analytical systems.
- Follow established installation, alignment, calibration, and testing procedures to confirm equipment is functioning properly.
- Partner with customers, system users, and internal teams to ensure a smooth installation experience.
- Diagnose and resolve technical issues that arise during installation or early system use.
- Support scheduled maintenance activities when needed to ensure ongoing system performance.
- Provide troubleshooting and repair support for customers and other field personnel.
- Travel, often on short notice, to customer sites to support installations, resolve issues, or assist other field service colleagues.
- Complete and submit accurate field service and installation reports.
- Train customers and users on basic system operation, maintenance expectations, and best practices.
- Provide feedback to product quality, service, and engineering teams based on field observations.
- Support updates, corrections, and improvements to Thermo Fisher system documentation.
- Identify, isolate, and communicate outstanding system issues clearly and professionally.
- Serve as a technical resource and subject matter expert for colleagues, customers, and training activities.
- Follow all safety, quality, and compliance expectations while working with high-voltage, ultra-high vacuum, and complex electromechanical systems.
Requirements
- Bachelor’s degree in engineering, electronics, physics, chemistry, or a related technical field and 3+ years of hands-on technical experience installing, troubleshooting, repairing, and calibrating complex analytical or scientific equipment such as SEM, TEM, FIB, or similar systems or combination of education and technical experience.
- Experience with sophisticated analysis tools such as scanning electron microscopes, transmission electron microscopes, focused ion beam systems