Install/Service Helper (Union)

About the Role

This is an entry-level position that leads to Journeyman/Locksmith roles. The technical Helper assists in all phases of installing, testing, and troubleshooting burglar alarms, CCTV systems, access control systems, and intercom systems at customer sites. This is a union position.

Responsibilities

• Assists with installation, service, and repair of Kastle access control, security components, and CCTV.
• Assists supervisor by verifying that completed work is documented accurately.
• Maintains company-owned vehicles, tools, equipment, and individual tool issue.
• Maintains and protects building keys to customer buildings.

Requirements

• 1-2 years of experience in alarm, access control, CCTV, and networking.
• Training, testing, and certification may be required in accordance with the current CBA.
• Work history must display stability and consistent attendance.
• Demonstrated ability to accept responsibility and carry out assigned tasks with limited supervision.
• Knowledge of building codes pertaining to construction, fire, and electrical systems.
• Ability to read and interpret wiring diagrams.
• Networking, computers, alarm systems, access controls, and CCTV.
• Aptitude in basic programming.
• Thorough knowledge of installation techniques.
• Solid understanding of PIR technology, Doppler theory, and AC/DC theory.
• Thorough knowledge of electronic testing equipment, hand, and power tools.
• Proficient with MS Windows 7, MS Word, and MS Excel.
• Must successfully complete Kastle’s training curriculum.
• Mechanical aptitude and ability to use metering devices.
• Ability to write and maintain accurate and concise daily records.
• Ability to interface and communicate with customers and co-workers in a clear and professional manner.
• Self-motivated and excellent attention to detail.
• Must be available to work overtime, weeknights, and/or weekends as needed.
• Willingness to accept responsibility and carry out assigned tasks with limited supervision.
• Ability to follow installation, testing, and troubleshooting procedures.
• Desire and ability to work well with others.
• Neat, professional appearance.
• Must be available to be on call on scheduled weeknights and/or weekends to assist in service issues.

Pay

$24 - $27 per hour, depending on experience.

About the Company

Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460 million square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries. Kastle delivers a world-class customer experience, ensuring security is effective, efficient, and convenient. Kastle's integrated security solution includes access control, video, and remote video monitoring, significantly reducing costs and improving 24/7 performance for building owners, developers, and tenants.