Jobs · OTHR · California

Insomniac - Seasonal Box Office Attendant (Bay Area)

Live Nation Entertainment · Long Beach, CA · 1 mo ago
OTHR$16.5–$19.61/hrPart-time
We need to output HTML fragment with sections: About the role? Actually we have headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections with real specific content. We need to parse the job posting. Job Summary includes WHO ARE YOU? WHO ARE WE? THE ROLE etc. We need to produce sections: maybe "About the role" (summary), "Responsibilities", "Qualifications" (maybe includes Sales and customer service-related work experience, etc.), "Pay" (salary range), "Schedule" (maybe work environment includes travel, holidays, evenings, weekends). Also "Benefits" not present. "Skills" maybe not explicit. "Requirements" maybe similar to qualifications. We must not repeat job title as heading. No Job ID. We must remove boilerplate: EEO, equal opportunity, scam warning, etc. Also remove duplicated lines, navigation, cookie, legal. We must preserve all substantive information. Let's extract substantive content: - WHO ARE YOU? (maybe part of About the role) but it's fluff. Could be considered About the role? It asks if you enjoy dance music, excel at box office sales and support. That's about role. - WHO ARE WE? description of Insomniac: produce festivals, etc. That's about company, maybe not needed but could be part of About the role? The instruction: use headings for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include About the role with a summary of role and company? Probably include description of role and company. - THE ROLE: Box Office Attendant responsibilities list. - Responsibilities: list bullet points. - Qualifications: Sales and customer service-related work experience is preferred; Must feel comfortable with using a computer; Interact professionally with all levels of individuals in a courteous manner; Must be able to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become unpleasant.; As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.; Employee must maintain and carry a valid driver’s license at all times. - WORK ENVIRONMENT: Must be able to tolerate loud noise levels & busy environments; May work in drastic temperature climates; Must be willing to frequently travel to work events during holidays, evening and weekend hours, as required, to meet deadlines; Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa. - Hiring Salary Range: $16.50-$19.61; plus note about compensation. - Expected Compensation For This Position Is $19.61 USD - $12.00 USD Hourly Pay is based on a number of factors... This seems contradictory. Actually they say Hiring Salary Range: $16.50-$19.61. Then later: The Expected Compensation For This Position Is $19.61 USD - $12.00 USD Hourly Pay is based on a number of factors... That seems weird; maybe they meant $12.00-$19.61? But we must preserve all substantive information; we should include both statements as they appear, but we must not invent or summarize away detail. However we should avoid filler like "commensurate with experience". The second statement includes "$19.61 USD - $12.00 USD". That is a range but reversed. We'll keep it as is. - Also note: "Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process." That's boilerplate? Might be considered scam warning; we should remove scam-warning boilerplate. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So we should remove that line. - Also "Recruiters will only contact candidates from official Live Nation or affiliated brand email domains." That's also scam-warning? Probably remove. - Also "Please note: Travel and lodging expenses are not provided for this position." That's substantive? It's about travel expenses not provided. Could be part of Responsibilities or Work Environment. We'll keep. - Also "Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law." That's legal boilerplate? Might be considered legal; but it's about compensation info. Might be okay to keep? The instruction says remove legal boilerplate. This is a legal disclosure about salary transparency. Might be considered legal boilerplate; but it's substantive about compensation. However it's a standard disclosure; but we might keep it as part of Pay section? Safer to keep? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. That line is legal. I'd remove it to be safe. - Also "In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions." That's legal; remove. - Also "Insomniac takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees." That's also legal/compensation methodology; maybe keep? It's substantive about how salary determined. Might be okay to keep under Pay. - Also "Similar positions located outside of Nevada will not necessarily receive the same compensation." That's also about pay. - Also "It is estimated based on what a successful Nevada applicant might be paid. It assumes that the successful candidate will be in Nevada or perform the position from Nevada." That's about pay. We need to decide what to keep. The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Legal boilerplate about salary transparency might be considered legal but it's also substantive about compensation. However it's a required disclosure; but still legal. I'd err on side of removing it because it's legal boilerplate. But then we lose info about California Salary Transparency law. However the instruction says remove legal boilerplate. So we remove lines that are purely legal disclaimers. Thus for Pay section we keep: Hiring Salary Range: $16.50-$19.61; The Expected Compensation For This Position Is $19.61 USD - $12.00 USD Hourly Pay is based on a number of factors including market location, qualifications, skills, and experience.; Insomniac takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees.; Similar positions located outside of Nevada will not necessarily receive the same compensation.; It is estimated based on what a successful Nevada applicant might be paid. It assumes that the successful candidate will be in Nevada or perform the position from Nevada.; Also maybe the note about Live Nation Entertainment etc removed. Also we have "Please note: Travel and lodging expenses are not provided for this position." That's substantive; we can put under Work Environment or Responsibilities. Now schedule: Must be willing to frequently travel to work events during holidays, evening and weekend hours, as required, to meet deadlines. Also Must be able to tolerate loud noise levels & busy environments; May work in drastic temperature climates. That's work environment but could be schedule. We'll create Schedule section with: Must be willing to frequently travel to work events during holidays, evening and weekend hours, as required, to meet deadlines.; Must be able to tolerate loud noise levels & busy environments; May work in drastic temperature climates. Now Benefits: none present, so omit. Skills: not explicit; maybe we can omit. Requirements: Could be same as Qualifications? We could combine Qualifications and Requirements. But we need to follow headings only if real specific content. We have Qualifications content. We'll make a Qualifications section. Requirements maybe not distinct; we could omit. About the role: We'll include WHO ARE YOU? WHO ARE WE? THE ROLE summary. Let's craft About the role paragraph: combine WHO ARE YOU? (Do you enjoy dance music? Do you excel at box office sales and support? Then you’re in luck! We are looking for a highly motivated self-starter who embodies both a passion for dance culture and a love for box office support.) plus WHO ARE WE? description of Insomniac (produces festivals, etc.) plus THE ROLE description (Box Office Attendant will be responsible for providing a high level of customer service related to ticketing at the box office or ticket resolution areas.) plus note about travel and lodging expenses not provided. We'll keep that as prose in

. Now Responsibilities: list bullet points from responsibilities section. Let's extract responsibilities bullet points: - Actively participate in a training session for the Front Gate box office system in order to effectively help patrons who need assistance regarding their ticket order. - Quickly and efficiently identify a customer’s will call order by verifying all pertinent customer information including the customer’s name, email and credit card in order to distribute tickets to patron’s properly. - Resolve any scanning issues that may occur with a patron’s ticket at the gate in a timely and courteous manner. - Accurately administer cash and credit card transactions with Front Gate POS system. - Contact supervisor for unanswered questions - Maintain a professional, upbeat attitude and smile at all times in a fast paced environment - Keep area clean and organized - Understand surroundings and all published festival information and be prepared to provide effective, correct information about the event - Take extraordinary initiative when answering attendee’s questions - Treat all attendees with equal respect and sincerity - Understand evacuation procedures and safe refuge locations prior to the opening of each show - Report to Box Office Management We'll put each as

  • . Now Qualifications: list bullet points: - Sales and customer service-related work experience is preferred - Must feel comfortable with using a computer - Interact professionally with all levels of individuals in a courteous manner - Must be able to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become unpleasant. - As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test. - Employee must maintain and carry a valid driver’s license at all times Note there is duplication: "Interact professionally..." and "Must be able to professionally interact..." similar; we keep both as they appear. Now Schedule: list bullet points: - Must be willing to frequently travel to work events during holidays, evening and weekend hours, as required, to meet deadlines - Must be able to tolerate loud noise levels & busy environments - May work in drastic temperature climates Now Pay: we need to include the compensation details. Let's gather pay statements: - Hiring Salary Range: $16.50-$19.61 - Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. (legal, maybe remove) - It is estimated based on what a successful Nevada applicant might be paid. It assumes that the successful candidate will be in Nevada or perform the position from Nevada. - Similar positions located outside of Nevada will not necessarily receive the same compensation. - Insomniac takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. - In compliance with the California Law, a potential new
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