Insomniac - Escape Halloween 2026 Seasonal Shuttle Coordinator

Job Summary

WHO ARE YOU? Do you enjoy dance music? Do you excel at exterior operations, shuttle and traffic operations? Then you’re in luck! We are looking for a highly motivated self-starter who embodies both a passion for dance culture and a love of the transportation and exterior realm.

WHO ARE WE? Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority. Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac’s events have taken place in 13 countries across five continents. The company’s premiere annual event, Electric Daisy Carnival Las Vegas, is the world’s largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993.

THE ROLE

Insomniac is looking for a Seasonal Shuttle Coordinator to support the Exterior Operations team with the safe and efficient operation of festival shuttle loading and unloading areas. This is an entry-level, show-day focused position and a great opportunity to gain experience with festival operations.

Responsibilities

• Safely and efficiently assist with loading and unloading Headliners on and off shuttle buses.
• Provide friendly, professional, and enthusiastic customer service to Headliners throughout the event.
• Help maintain organized shuttle lines and direct Headliners to the appropriate buses and loading areas.
• Communicate clearly with Shuttle Leads, bus drivers, security, and other members of the Exterior Operations team.
• Assist with managing Headliner flow through shuttle loading and unloading areas.
• Monitor shuttle areas and promptly communicate operational, safety, or Headliner concerns to Exterior Operations team.
• Assist with setting up and breaking down shuttle queue lines, barricades, signage, and other shuttle-area infrastructure.
• Assist with placing directional and informational shuttle signage in the days leading up to the event.
• Maintain a clean, organized, and safe work area.
• Follow all event safety procedures and instructions provided by Exterior Operations management.
• Remain flexible and assist with other Exterior Operations duties as assigned.

Qualifications

• Must be 18 or older
• Must be able to walk long distances for long periods of time, constantly moving and on feet
• Must be able to lift 50+ lbs
• Clean and presentable attire (show blacks)
• Must be motivated with an “Everything is possible” attitude
• Must be an active problem solver, instilled with a sense of urgency for projects large and small.

Work Environment

• Must be able to tolerate loud noise levels & busy environments
• May work in drastic temperature climates
• Must be willing to frequently travel to work events during holidays, evening and weekend hours, as required, to meet deadlines

Hiring Practices

• The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
• Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner.
• Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.