Inside Team Member North Spokane

Hiring preference given to applicants that are 18 or older. This position is for inside team members preparing customer orders at our North Spokane locations: Shadle Park, Hillyard, or N Division at the Y.

About the role

Domino's Customer Service Representatives (CSRs) must have a positive personality, a clear and highly energetic voice, and be customer service oriented. CSRs interact with customers throughout their shift, handling various customer-related issues and relaying product details, services, charges, and other important information.

This role may require working outdoors, in various temperatures, noisy environments, near moving mechanical parts, dangerous equipment, or sharp tools, and around fumes, odors, dust, or toxic chemicals. The job is physically demanding, involving repetitive hand use, prolonged standing, bending, twisting, reaching, crouching, stooping, or kneeling.

Responsibilities

• Answer product and service questions to attract potential customers and engage in advertising/"wobble boarding."
• Open and maintain customer accounts by recording and updating account information.
• Prepare and package food products.
• Collect payment and hand out orders to customers.
• Resolve product or service issues by determining the cause, selecting the best solution, expediting corrections, and following up to ensure resolution.
• Maintain financial accounts by processing customer adjustments.
• Contribute to team efforts by accomplishing related requests as needed.

Requirements

• Be 16 years or older.
• Be attentive to detail and customer-oriented with a friendly, energetic demeanor.
• Possess cash management skills.
• Be able to work long hours, including nights, weekends, and unscheduled shifts as emergencies arise.
• Be willing to learn and perform other duties within the restaurant as needed, with reasonable accommodation if required.

Pay

Hourly rate of $17.13–$18.13, with raises based on performance evaluations in $0.25 increments up to $1.00 over minimum wage. CSRs are also eligible for tips via an in-store tip pool, distributed daily or bi-weekly.

Benefits

• Paid sick leave per Washington state law.
• Health care benefits for full-time employees (30+ hours per week after waiting periods).
• Dental and vision plans available for purchase.