Inside Team Member North Spokane

About the role

Inside team member preparing customer orders at our North Spokane locations: Shadle Park, Hillyard, or N Division at the Y. The main requirement for Domino's Customer Service Representatives (CSRs) is a positive personality, a clear and highly energetic voice, and a customer-service orientation. CSRs speak with customers throughout their shift and must handle various customer-related issues while relaying product details, services, charges, and other important information.

This role may require working outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals. The job can be physically demanding, involving repetitive hand use, prolonged standing, bending, twisting, reaching, crouching, stooping, or kneeling.

Responsibilities

• Answer product and service questions and attract potential customers through advertising ("wobble boarding")
• Open and maintain customer accounts by recording and updating account information
• Prepare and package food products
• Collect payment and hand out orders to customers
• Resolve product or service issues by determining the cause, selecting and explaining solutions, expediting corrections, and following up
• Maintain financial accounts by processing customer adjustments
• Contribute to team effort by accomplishing related requests as needed

Requirements

• Must be 16 years or older (hiring preference given to applicants 18 or older)
• Attentive to detail and customer-oriented with a friendly, energetic demeanor
• Cash management skills
• Able to work long hours, including nights, weekends, and unscheduled shifts as emergencies arise
• Willing to learn and perform other workstation duties within the restaurant as needed
• Comfortable working with reasonable accommodation if required

Pay

Hourly rate of $17.13–$18.13, with raises based on performance evaluations in $0.25 increments (up to $1.00 over minimum wage before eligibility for management positions). CSRs also frequently receive tips via an in-store tip pool on a daily or bi-weekly basis.

Benefits

• Paid sick leave per Washington state law
• Health care benefits for full-time employees (30+ hours per week after waiting periods)
• Dental and vision plans available for purchase