Inside Sales - Windows & Doors Service Technician (140)

About the role

Inside Sales Associates at ABC Supply provide unparalleled service as they help customers purchase the products they need to complete roofing, building, and remodeling projects.

Responsibilities

• Determining customers’ needs and recommending appropriate products and solutions
• Filling a product/supply checklist for each customer’s job and up-selling additional products and supplies
• Answering telephones and entering sales orders
• Accepting payment and applying it to the appropriate customer account
• Cooking customer pick ups with the warehouse
• Following up on deliveries to ensure materials arrived on time with all items accounted for
• Reordering products to keep the store and warehouse shelves well stocked
• Addressing and resolving service concerns, should they arise
• Assisting in the warehouse, receiving windows and doors, as well as assisting in quoting windows and doors

Qualifications

• 5+ years’ experience in window and door sales and/or installation is required
• Must be able to demonstrate a working knowledge of various window components and the ability to make repairs in the field
• Familiarity with quoting programs and product knowledge is preferred
• Experience with reading blueprints and conducting takeoffs is a plus
• Excellent communication and interpersonal skills
• Effective time management and prioritization skills
• Basic computer skills
• Positive attitude and team player
• Detail and service-oriented

Benefits

• Health, dental, and vision coverage - eligible after 60 days, low out of pocket
• 401(k) with generous company match - eligible after 60 days, immediately vested
• Employer paid employee assistance program
• Employer paid short term and long term disability
• Employer paid life insurance
• Flex spending
• Paid vacation
• Paid sick days
• Paid holidays

Pay

N/A

Schedule

N/A