Inside Sales Supervisor

About the role

Lead the inside sales team that connects customers around the world to the parts and support keeping Cooper Machinery Services’ 22,000+ installed units running. As Inside Sales Supervisor, you’ll coach, manage, and grow a team of inside sales representatives, working closely with sales leadership to hit revenue targets and deliver the customer experience that has made Cooper legendary since 1833. This role offers a career path toward outside sales, hands-on SAP experience, and a seat at the table in Houston.

Responsibilities

• Supervise and lead the inside sales team, providing guidance, coaching, and training to hit sales targets.
• Monitor and evaluate rep performance, delivering feedback and performance reviews that drive real improvement.
• Coordinate lead generation, prospecting, and customer follow-up to keep the sales cycle moving.
• Partner with sales management to build strategies, set targets, and roll out action plans.
• Manage key customer accounts and support reps in negotiating contracts and resolving issues.
• Keep the team aligned with sales policies, pricing guidelines, and process best practices.
• Own CRM data quality—pipeline, activity, and customer interactions—and turn it into sales reports and forecasts leadership can act on.
• Track industry trends and competitor activity to sharpen the team's strategy.
• Build a team culture that's collaborative, motivated, and focused on professional growth.

Requirements

• HS Degree required; Bachelor's degree in Business Administration, Marketing, or a related field preferred.
• 3+ years of inside sales experience, including at least 1 year in a supervisory or leadership role.
• Track record of hitting sales targets and driving revenue growth.
• Natural leader who can motivate, coach, and develop a sales team.
• Strong communicator who builds rapport easily with customers and internal stakeholders.
• Comfortable with CRM software and the Microsoft Office Suite.
• Able to multitask and prioritize in a fast-paced, dynamic environment.

Benefits

• Benefits start day one—no waiting period on most plans.
• Comprehensive medical, dental, and vision coverage.
• Company-paid life, AD&D, short-term, and long-term disability.
• Voluntary life, AD&D, and long-term disability buy-up plans.
• Voluntary accident, critical illness, and hospital indemnity plans.
• 401(k) with up to 5% company match—100% vested on day one.
• Maternity and parental leave, Arc Fertility Benefits, and an Employee Assistance Program for mental health support.

About Cooper Machinery Services

Cooper Machinery Services provides natural gas compression equipment and services to customers globally in the Oil & Gas, Power, Transportation, and Marine sectors. With a heritage dating back to 1833, Cooper is the OEM for legendary product lines including Cooper-Bessemer™, AJAX™, Superior™, Gemini, TSI, CSI, Enterprise, and Joy. Headquartered in Houston, TX, with commercial and service hubs worldwide, Cooper supports more than 22,000 units in its installed base.