Inside Sales Specialist II

Key Responsibilities

• Works with various inter-company departments (Production, Shipping, Engineering, etc.) to ensure expectations of the customer are met.
• Develops customer relationships that enhances growth and communication.
• Detail oriented and proactive, with an ability to anticipate issues and take initiative to solve or escalate to resolve.
• Aid the sales team with administrative tasks, proposal preparation, and client communications to drive business growth.
• Oversee the order process from start to finish, including order entry and confirmation, pricing and revision verification, and delivery timelines, while ensuring all details align with client requirements.
• Absorb sales meetings, presentations, and client events.
• Prepare sales reports, tracking performance metrics and providing insights to support decision making.
• Other duties as assigned by management.

Education & Experience

• High School Diploma required; Associate or Bachelor’s degree preferred (or equivalent technical sales experience).
• 4+ years of experience in sales development, inside sales, or related roles.
• Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Proven “take charge performer” who has both initiative and a strong bias for action.
• CRM experience is desired.
• Proficient in Microsoft Excel (including VLOOKUP, PivotTables).
• Self-starter, able to work alone or within a team environment; collaborates with stakeholders.
• Excellent written and verbal communication skills.
• Positive can-do attitude and tireless work ethic. Driven and self-sufficient.
• Willingness and demonstrated ability to self-learn and adapt to new methods and ideas.
• Detailed oriented mindset to ALL tasks.
• Strong organizational skills, attention to detail and problem solving.
• Ability to handle multiple projects and tasks simultaneously while adhering to strict deadlines.
• Highly responsible, self-motivated, and able to thrive in an energetic, fast pace, high growth, entrepreneurial environment.
• Strong team player who can build strong relationships at all levels of the organization.
• Ability to work with very little supervision, prioritize between multiple tasks, meet aggressive deadlines and work extended hours (as needed).

Benefits

• Salary Range: $26.00 - $34.00 hourly (based on experience and qualifications)
• Medical, vision and dental insurance
• 401(k) with company match (100% of the first 4% in eligible compensation)
• Flexible Spending Account
• 2 weeks paid vacation
• 1 Week sick pay
• 10 company holidays
• Group life insurance