Inside Sales Specialist

Responsibilities

• Act as the liaison between Standex Electronics and assigned customers/accounts.
• Handle correspondence including phone calls, emails, and conference calls regarding purchase orders, price quotes, order status, ship dates, expedite requests, tracking information, invoices, etc.
• Manage supplier portals, spreadsheets, shipping methods, and special paperwork such as commercial invoices.
• Communicate with customers in a timely and professional manner.
• Work independently and under time constraints.
• Handle inbound calls from potential customers and route/escalate calls appropriately.

Requirements

• 2 years of experience in a similar role.
• Bachelor’s degree is preferred, but not necessary.
• High-level organization, problem solving, attention to detail, and multitasking.
• Ability to communicate with a wide range of internal and external stakeholders and departments; handle objections.
• Understand material requirements planning process.
• Strong computer skills, including MS Office, Outlook.
• SAP experience a plus.
• Superior written and verbal communication skills.
• Strong business acumen, phone etiquette, and crisis management capabilities.
• Positive attitude and strong work ethic.
• Energetic team player.

Qualifications

None specified.

Skills

• Customer service orientation.
• Problem solving.
• Advanced communication and organizational skills.

Benefits

None specified.

Pay

Not specified.

Schedule

Not specified.