Inside Sales Specialist

About Us

Accutech Instrumentation, Inc., a prominent distributor of process control equipment, serves the Greater Florida area from our central office in Jacksonville. We offer a comprehensive inventory of process control instruments, catering to diverse industries such as space/aerospace, power generation, water/wastewater, food, beverage, chemical/phosphate, and pulp and paper. At Accutech Instrumentation, we are dedicated to delivering unparalleled fluid processing solutions and service.

Accutech operates as a vital subsidiary within Flow Control Group (FCG), a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America.

About the Role

The Inside Sales Specialist supports our clients, recommends solutions, supports outside sales, generates quotes, and manages customer orders from entry to shipment. This role combines purchasing responsibilities with the inside sales team, making it ideal for a results-driven professional with growth aspirations.

Responsibilities

• Expedite orders and maintain contact with customers and suppliers.
• Follow up on orders to ensure critical deliveries.
• Develop purchasing and expediting strategies to improve tracking overall orders.
• Oversee the preparation of orders for vendors.
• Identify orders in systems without vendors purchase orders.
• Oversee pricing and processing orders, including inquiring costs with vendors.
• Help solve customer delivery challenges and supply chain management.
• Serve as the primary source to process and maintain visibility of material returns to vendors due to shipping issues.
• Manage an established customer base—strategic account.
• Partner with appropriate sales representatives to manage customer inventory levels.
• Manage customer portals associated with the tracking of orders.
• Request and keep required documentation for orders to meet specific requirements.

Requirements

• Professionally related work experience in distribution or manufacturing environment preferred.
• Background in purchasing and/or expediting a plus.
• Strong organizational, communication, attention-to-detail, and time-management skills.
• Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.
• Associates degree preferred or equivalent work experience in a similar/like industry.
• Knowledge of/proficiency in Microsoft Office software—Outlook, Word, Excel, PowerPoint—a plus.

Schedule

Full-time position. Days and hours of work are Monday through Friday, including a one-hour lunch. Remote work is not available. Position is based in Jacksonville, FL.

Benefits

• Employee ownership program extended to every employee.
• Medical, Dental, and Vision insurance.
• Competitive 401(k) matching program.
• Paid time off and holidays, as well as parental leave.
• Employee referral program.
• Access to FCG University learning and training platform offering over 80,000 courses.
• Career growth opportunities with a vast network of over 100 brands across North America, including custom training programs and mentorship.