Inside Sales Representative (Test)

Job Summary

Join the team at iCIMS, a Talent Cloud company that helps global companies transform business and the world through the power of talent. We empower these organizations to attract, engage, hire, and advance the right talent.

About the Role

The Manager within the Account Services Department will work closely with iCIMS customers to ensure their needs and expectations are met. They should have a strong knowledge of ASP systems and the ability to quickly learn and master the iRecruiter system to effectively communicate the best and most efficient methods of utilizing iCIMS products.

Responsibilities

• Work closely with iCIMS customers to meet their needs and expectations.
• Identify customer needs and opportunities to add additional products and services.
• Participate in sales presentations through conference calls and seminars, on-site customer meetings, and client surveys.
• Work with the iCIMS Marketing team to develop client references, case studies, and testimonials.
• Proactively contact assigned clients to achieve a 100% renewal rate.
• Work escalated customer issues.

Requirements

• Bachelor degree with a strong academic track record.
• Experience with all Microsoft Windows operating systems.
• Hands-on user for Microsoft Internet Explorer and related web-based technologies.
• Strong interpersonal, verbal, and written communication and presentation skills.
• Ability to work with minimal supervision or formal structure.
• Previous experience with client relations and experience in HR systems and/or software project management are significant plus.