Inside Sales Representative, SMB
About the role
At Keeper, the Inside Sales Account Representatives are responsible for driving new business within an assigned geography or vertical. This is a quota carrying and revenue generating position that reports to our Manager of Inside Sales. This role involves complex selling within a sales cycle period. You will gain a deep understanding of our frontline sales strategies while creating a vision that inspires customers to utilize Keeper as a trusted resource.
Responsibilities
- Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows
- Target new customers through cold outreach and lead generation campaigns via phone calls and emails
- Manage full sales cycle
- Balance scheduling sales meetings with new clients on a weekly basis
- Ensure all customers are on an active Keeper contract
- Build and create a constant pipeline of prospect customers to scope
- Act as a subject matter expert on all Keeper products, staying knowledgeable and up-to-date on changes, updates, and new products
- Participate in cold call/role play activities and shadow cold calls with colleagues
- Develop relationships with prospect customer contacts
- Utilize additional sales resources to target and identify new business targets
- Leverage Salesforce.com database to accurately reflect pipeline and account activity
- Facilitate the proposal review process for new business opportunities
Requirements
- 2+ years of software sales experience
- An accomplished track record of selling software into IT organizations
- Experience managing full sales cycle
- Web-conference demo experience
- A track record of exceeding sales quotas
- A positive mindset, team-oriented, results driven, and organized
- Deadline and detail oriented
Preferred
- Bachelor’s degree
- Cybersecurity experience
- Experience or knowledge of the Information Security industry is highly desired
- Excellent problem-solving skills
- Proficiency with Microsoft Office & Google Suite programs
- Experience working with a Customer Relationship Management tool is preferred, expertise with Salesforce.com is highly desired
Benefits
- Medical, Dental & Vision (inclusive of domestic partnerships)
- Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
- Voluntary Short/Long Term Disability Insurance
- 401K (Roth/Traditional)
- A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
Classification
Non-Exempt
Keeper Candidate Privacy Notice
This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).
1. Data We Collect
Information You provide:
- Contact details, CV/resume, cover letter
- Employment history, qualifications, work eligibility
- Application responses and uploaded documents
Information We generate:
- Interview notes, assessments, communications
- Scheduling information
Information From Others:
- Recruiter/referral information who submit your profile
- References (with your consent, before final offer)
- Public professional profiles
- Background verification (post offer)
2. How We Use Your Data
- Assess your application and suitability
- Manage interviews and recruitment workflow
- Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
- Comply with employment law obligations
3. Legal Basis
- Legitimate Interests (recruitment management, security and integrity of the hiring process)
- Contracting steps (for progressed candidates)
- Legal and regulatory compliance obligations; explicit consent where required
4. Who We Share Information With
Internal:
- HR, hiring managers, interviewers*, IT support for system administration
*Note - diversity and equal opportunity data is not shared with hiring managers.
Third Parties:
Service providers who assist with:
- Applicant tracking, recruitment systems and assessment providers
- Background verification vendors (post offer)
- Recruitment agencies (where applicable)
- Tools to support communication, collaboration and to securely store your data
5. International Transfers
Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.
6. Security
We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.
7. Retention
We keep your data for 24 months from your last application activity, then delete or anonymize it.
Exceptions:
- You opt into our talent database for further retention by providing consent (extended retention)
- You're hired (transfers to employee records)
8. Your Rights
You have the following rights and can contact us at the email below to exercise them:
- Access, correct, or delete your data, subject to applicable law and retention requirements
- Object to or restrict processing
- Withdraw consent (where applicable)
- Request data portability
- Lodge a complaint with your data protection authority
9. Automated Decisions
Keeper does not make hiring decisions using solely automated processing.
10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com
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