Inside Sales Representative (Service Sales)

About the role

Our mission is to expand territory accounts and consistently exceed sales targets while maintaining a collaborative, inclusive, and flexible environment where everyone can drive their own professional journey.

Responsibilities

• Aggressive Revenue Generation: Proactively prospect, qualify, and close service repairs and service plans to meet and exceed monthly, quarterly, and annual sales goals.
• High-Volume Phone Outreach: Take ownership of warm and hot leads by maintaining a high daily frequency of direct customer calls actively selling over the phone rather than hiding behind emails.
• Territory & Account Expansion: Build and execute strategic outreach plans to maximize sales growth and increase market penetration in your assigned region.
• Collaborative Pipeline Management: Track your pipeline accurately in the CRM while supporting peers, sharing market insights, and fostering a culture of collective success rather than unhealthy internal competition.
• Commercial Support & Operations: Handle repair quoting, answer complex pricing and credit inquiries, and negotiate contract renewals to guarantee an elevated customer experience.
• Cross-Functional Handovers: Work closely with contracts, finance, and order entry teams to ensure seamless service delivery and a flawless, professional brand image.

Requirements

• Sales Drive: Minimum 3–5 years of experience in a fast-paced, high-volume, revenue generating sales environment with heavy lead generation.
• Phone Communication: Exceptional oral, written, and verbal communication skills with a proven comfort level performing high-volume phone outreach and building instant rapport.
• Collaborative Spirit: A team player who lifts others up, actively contributes to a positive department culture, and understands that we win bigger when we win together.
• Tech Savvy: 3–5 years of experience utilizing CRM and ERP systems (such as Salesforce, SAP, C4C, or Oracle) to manage data and pipeline details with high accuracy.
• Education: 4-year Bachelor’s degree is required.
• Remote Setup: A dedicated, quiet home workspace with high-speed internet suitable for uninterrupted professional work.

Benefits

• Flexible benefits plan
• Generous 401(k) retirement plan
• Health insurance
• Dental insurance
• Vision insurance
• Competitive paid time off
• Life & disability insurance
• Additional technical training

Pay

Base salary $46K - $58K (based on knowledge, skills, and experience), plus monthly commission, and annual bonus potential.

Schedule

Hybrid working arrangement: split time between remote work and on-site at the Houston, TX office.