Inside Sales Representative - Preschool

About the Role

At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in self-expression. Built on the tradition of “Picture Day”, Lifetouch has captured the unique personalities of children and families for 90 years! As an Inside Sales Representative, you will lead the sales process from initial outreach to closing the deal, all while representing Lifetouch with professionalism and positivity. In this role, you’ll be responsible for selling photography services to preschools and daycare centers. You’ll achieve sales goals by connecting with prospective accounts, identifying their needs, promoting our offerings, highlighting key benefits, and guiding them through the process.

Responsibilities

• Makes outbound calls (expected to make approximately 40-60 calls per day) using a targeted lead list to identify decision-makers, build relationships, and facilitate the sales process (from initiation to close).
• Builds and retains account/customer relationships, including rebooking the next season after closing the business.
• Uses customer relationship management (CRM, specifically Salesforce) system to efficiently and accurately document sales process status, track contacts, and enter/update data.
• Applies Lifetouch’s consultative selling strategy consistently to maximize sales.
• Listens carefully to ensure prospective customer’s needs are understood and addressed, and effectively responds to and overcomes objections.
• Demonstrates knowledge and expertise by clearly explaining product/service features, benefits, pricing, commission, execution, and collection processes.
• Provides professional customer support by speaking clearly, checking for understanding, offering solutions, working efficiently, and following up.
• Safeguards all customer, employee, and company proprietary and personal information, ensuring confidentiality at all times.

Qualifications

• 1 – 3 years of sales and/or customer account service/support experience.
• Telephone sales with daily goals, strongly preferred.
• Experience using a customer relationship management system/platform (e.g., Salesforce), preferred.
• Education: High School diploma, GED, or equivalent experience. Post-secondary education, preferred.

Pay

The compensation package for this role is based on multiple factors, such as job level, responsibilities, location, and candidate experience. The base pay ranges are specific to the following locations:

• California: [$35,750-$50,500]
• Connecticut and New York: [$35,750-$46,250]
• Colorado, Illinois, Minnesota, and Washington: [$35,750-$42,750]
• Nevada: [$33,500-$46,250]
• Maryland and New Jersey: [$38,500-$46,250]
• Hawaii: [$33,500-$40,250]

This position may be eligible for a bonus incentive, health benefits, a 401K program, and other employee perks. More details about our company benefits can be found at https://shutterflyinc.com/benefits/.

Additional Information

This opportunity can be remote, but candidates must reside in a state in which Shutterfly is registered to do business. This includes all US states except District of Columbia, North Dakota, Mississippi, Rhode Island, Vermont, and Wyoming.