Inside Sales Representative – New Castle, DE

About the role

We are seeking enthusiastic, career-minded, and self-motivated individuals to join our team as Inside Sales Representatives in our New Castle, DE office.

Responsibilities

• Engage with business owners and private customers to understand their needs
• Recommend machines, tools, and accessories tailored to each application
• Handle high-volume inbound and outbound sales calls
• Prepare and present quotes and close sales opportunities
• Welcome and assist customers visiting the showroom
• Schedule appointments and follow up on leads
• Build and maintain strong customer relationships
• Collaborate with internal teams to support the sales process
• Participate in occasional trade shows across the United States
• Progress through a structured training program covering equipment from entry-level machines to advanced CNC systems

Qualifications

• Excellent phone presence and communication skills
• Strong closing ability and sales confidence
• High-volume phone sales experience preferred
• Mechanical or technical mindset is a plus
• Comfortable with CRM systems and general computer use
• Ability to travel occasionally for trade shows
• Woodworking or industrial experience is a plus (not required)