Inside Sales Representative II

At Avnet, relationships matter. We are a global, FORTUNE® 500 technology distributor and solutions company that delivers design, supply chain, and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front-row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed by earning the trust of some of the biggest names in technology. Working at Avnet means being part of a global team where we collaborate with integrity and do business the right way. For over a century, we’ve partnered to help our customers, suppliers, and teammates realize the transformative possibilities of technology.

About the role

Combines inside sales, customer service, and technical/systems knowledge to sell products, services, and solutions to new and existing customers through a variety of inbound and outbound multimedia communications (e.g., telephone, email, fax, portals). Develops and manages trusted relationships for assigned customers/accounts, promoting company options and solutions regularly. Identifies sales opportunities to deliver focused market/brand solutions, increasing market share, sales, and margin for suppliers while maximizing value for Avnet. Consistently drives revenue or profit to meet financial sales metrics.

Responsibilities

• Delivers solutions or identifies new opportunities to create a positive customer experience using independent judgment and sales methodology.
• Initiates and answers sales inquiries directly from prospective and existing customers to promote product offerings, services, and capabilities.
• Responds promptly and accurately to customer information requests.
• Monitors and follows up on sales activities throughout the process to meet or exceed customer requirements from initial contact to order fulfillment.
• Maintains and expands sales with existing accounts through high-level customer service and knowledge (e.g., Distribution Total Available Market (DTAM), pipeline projects, critical start dates).
• Proactively coordinates sales efforts and strategies with internal resources such as product teams, materials, field sales, and suppliers in a team environment.
• Communicates effectively with customers regarding current product information, providing accurate and detailed pricing, quotes, and input on products and final solutions.
• Coordinates existing customer requirements for inventories, delivery lead time, and unit prices.
• Performs other duties as assigned.

Requirements

• Typically requires a minimum of two years of related experience.
• High School Diploma or equivalent.
• Thorough knowledge of solutions or assigned products in a specific brand.
• Ability to identify new qualified customers for inclusion in Avnet’s portfolio of smaller and less complex accounts.
• May require occasional travel to customer sites or training, including overnight travel.
• Intermediate knowledge of systems such as SAP, ERP, and order management.
• Working knowledge of Excel (problem-solving, formulas, analysis, formatting, and data manipulation).
• Working knowledge of QuoteFX, SupplierWin, PowerPoint, and WebEx.

Benefits

• Generous Paid Time Off
• 401K and Pension Plan
• Paid Holidays
• Family Support (Paid Leave, Surrogacy, Adoption)
• Medical, Dental, Vision, and Life Insurance
• Long-term and Short-term Disability Insurance
• Health Savings Account / Flexible Spending Account
• Education Assistance
• Employee Development Resources (Wellness, Leadership Development, Mentorship Programs)

Benefits listed above may vary depending on the nature of your employment with Avnet.