Inside Sales Representative I Sales - Inside Sales
PURPOSE
Under direct supervision, provides sales and customer service activities primarily related to retail customers utilizing knowledge of sales techniques and industry knowledge.
Essential Duties And Responsibilities
- Provides customer service primarily to contractor customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures and practices.
- Actively engages in selling company products/services and related items.
- Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.).
- Enters orders into system and schedules delivery of products.
- Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals.
- Participates in coordinating and conducting customer workshops.
- Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution.
- Assists with store housekeeping, signage, stocking, inventory control, and other related activities.
- Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Minimum Requirements
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- A high school diploma or General Education Degree (GED) and six (6) months sales-related experience; or equivalent combination of education and experience.
- Standing or walking for 25% of the day.
- Stooping and kneeling throughout the day.
- Reaching-extending the hand(s) and arm(s) in any direction.
Builders FirstSource
To view all our benefit offerings click here www.bldrbenefits.com.
About the Role
At BFS, you’ll be equipped with all the tools, training, and resources you need, and you’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.
Qualifications
Our supportive, people-first culture will build you up and empower you to do more, be more, and become better every day.
Benefits
Builders FirstSource offers competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives.
Schedule
Not specified.
Pay
Not specified.
Skills
Not specified.
Benefits
Not specified.
Pay
Not specified.
Schedule
Not specified.
Company Information
Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.