Inside Sales Representative I

About the role

PacBio is seeking a high-energy, opportunity-focused Inside Sales Representative (ISR) to accelerate growth across the life-science and genomics markets. You will be on the front-line uncovering, qualifying, and nurturing opportunities that expand PacBio’s reach.

Responsibilities

• Serve as the bridge between marketing campaigns, inbound demand, and field execution, ensuring high alignment and clear communication across teams.
• Execute targeted outbound and inbound campaigns to generate high-quality leads and early-stage opportunities.
• Research, map, and expand a robust pipeline of accounts, contacts, and qualified opportunities.
• Qualify opportunities by assessing customer needs, timelines, budgets, and decision processes according to PacBio's sales methodology.
• Proactively engage existing customers ahead of contract expiration to secure on-time renewals and upsell multi-year agreements.
• Partner with the local sales/service teams and PacBio services providers to win projects and drive consumables pull-through on active instruments.
• Collaborate with field sales to ensure seamless hand-off of qualified opportunities and coordinated follow-up.
• Leverage the tech stack to track activity, monitor pipeline health, and optimize outreach cadence.
• Deliver customer insights by feeding real-time intelligence on market trends, competitive positioning, and customer pain points back to Marketing and Field Sales.

Requirements

• Bachelor’s degree in Biology, Genetics, or a related life-science field.
• Strong grasp of genetics and molecular-biology applications.
• 1+ years in sales development, inside sales, or pipeline-focused roles within life sciences, genomics, or related disciplines.
• Demonstrated ability to meet or exceed pipeline-creation targets and renewal quotas.
• Exceptional organization, prioritization, and time-management skills.
• Relentless focus on building long-term customer relationships and revenue opportunities.
• Enthusiasm for cross-functional teamwork with Marketing, Sales, and Customer Success.
• Excellent interpersonal, written, and verbal communication skills.

Preferred Qualifications

• 1+ years of hands-on genomics or laboratory research experience.
• 2+ years in opportunity development or sales within life sciences, genomics, or related disciplines.
• A Master’s degree (M.S.) in Biology, Genetics, or a related discipline.
• Familiarity with next-generation sequencing (NGS) and/or genotyping technologies.
• Ability to communicate complex technical concepts clearly and persuasively.
• Comfort with prospecting tools, CRM systems, and multichannel outbound strategies.

Candidates must have current authorization to work in the United States without the need for present or future sponsorship. You may be required from time to time to visit and work at PacBio locations and for such times as the Company considers necessary for the proper performance of your duties.

Pay

$72,500.00 - $108,700.00

Schedule

Remote | Minimal Travel (~10%)