Inside Sales Representative (Hyperscale)

As a Representative in Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, ensuring customer satisfaction and adding value to the customer's buying experience. This role focuses on proactive selling techniques to expand the current book of accounts and collaborates with outside sales to meet goals.

Responsibilities

• Obtain orders through email and telephone calls, verify and enter items, transfer orders to fulfillment, and explain stock-outs and expected delivery dates.
• Increase orders by suggesting related items, explaining features, and reviewing customer’s buying history.
• Own, qualify, and develop opportunities passed from marketing, outside sales, and national accounts.
• Identify ways for continuous improvement of processes.
• Prepare, generate, and follow up on verbal or written quotations to secure orders or determine reasons for loss of order.
• Review open customer order reports and take action on open items, including those at risk of missing the customer’s promised delivery date.
• Maintain distribution system backorder reports, associated customer expediting reports, and customer notifications.
• Report industry trends, competitive pricing, and customer feedback to management.

Qualifications

• High School Diploma or equivalent required; Bachelor’s degree preferred.
• 2-4 years of experience in sales and sales administration; fully competent and productive professional contributor.
• Previous electrical experience highly preferred.
• Familiarity with Microsoft Office and basic computer skills.
• Ability to perform multiple tasks simultaneously in a team environment.
• Strong verbal and written communication skills.
• Attention to detail.
• Ability to prospect and market concepts to existing and potentially new accounts.
• Problem-solving skills to address a range of issues, choosing among existing solutions independently.
• Ability to work independently with general supervision.
• Travel requirements: 0% - 25%.

Pay

$23.42 - $29.28 per hour. This amount reflects the reasonable expected pay range for the position but may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or collective bargaining agreements. Eligible positions may include participation in a bonus or sales incentive plan, with additional commission opportunities for certain sales roles based on performance.

Benefits

Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans.

About The Team

At Wesco, we build, connect, power, and protect the world as a leading provider of business-to-business distribution, logistics services, and supply chain solutions. Our greatest asset is our people, and we are committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. With over 20,000 employees worldwide, we embrace unique perspectives and promote a culture grounded in teamwork and respect. Founded in 1922 and headquartered in Pittsburgh, Wesco is a FORTUNE 500® company (NYSE: WCC).