Inside Sales Representative - Extrusion

Key Responsibilities

• Proactively identify, pursue, and qualify new sales opportunities through outbound prospecting, inbound lead follow-up, and targeted account development.
• Own the full inside sales cycle—from initial outreach through quote development, negotiation, and order closure.
• Aggressively build and manage a qualified sales pipeline aligned to revenue targets.
• Re-engage inactive or under-penetrated accounts to drive incremental growth.

Technical & Consultative Selling

• Develop a working knowledge of industrial and plastics-related products, applications, and customer use cases.
• Partner with customers to understand technical requirements and recommend appropriate solutions.
• Effectively communicate technical concepts in a clear, customer-focused manner.
• Collaborate with engineering, field sales, service, and operations to deliver complete solutions.

Customer Engagement & Relationship Management

• Serve as a trusted point of contact for customers, maintaining high responsiveness and professionalism.
• Conduct discovery conversations to uncover needs, pain points, and buying motivations.
• Support long-term account growth through consistent follow-up and value-based engagement.

Data, Process & Performance Management

• Accurately document all activities, opportunities, and forecasts in CRM tools (e.g., Salesforce).
• Use data and analytics to prioritize accounts, manage pipeline health, and drive conversion.
• Meet or exceed KPIs related to pipeline generation, conversion rates, and revenue.
• Adhere to established sales processes while continuously seeking ways to improve execution.

Required Qualifications

• Associate’s degree in a technical, business, or related discipline OR 3–5 years of applicable experience in inside sales, technical sales, or industrial customer-facing roles.
• Demonstrated hunter mentality with a proven ability to proactively generate and close new business.
• Strong technical aptitude; ability to quickly learn and understand industrial or engineered products.
• Experience selling into manufacturing, industrial, or B2B environments preferred.
• Confidence engaging technical and non-technical stakeholders.
• Strong verbal and written communication skills.
• Highly organized, self-motivated, and results-driven.

Preferred Qualifications

• Experience in the plastics industry, industrial equipment, aftermarket, or engineered products.
• Familiarity with CRM platforms (Salesforce preferred).
• Background working with engineers, plant operations, or maintenance teams.
• Demonstrated success working in fast-paced, metrics-driven sales environments.