Inside Sales Representative – Enterprise Print & Managed Print Services

This role is responsible for leading customer engagements through proactive outreach and managing complex sales support. The role analyzes data, contributes to long-term strategies, fosters relationships, and collaborates across departments for continuous sales improvement and growth.

Responsibilities

• Accountable for the management of 8+ complex corporate accounts.
• Provides sales support on complex engagements while maintaining the sales pipeline and achieving and/or exceeding goals and quotas.
• Initiates customer contact and follows up on leads, proactively engaging with customers to sell the organization’s offerings.
• Maintains an in-depth understanding of the company's products or services and effectively communicates their value propositions to both clients and junior team members.
• Collaborates with senior management to contribute to the development of long-term sales strategies, including target market expansion, product positioning, and sales channel optimization.
• Stays updated about industry trends, competitor activities, and emerging market opportunities, sharing insights with the team and contributing to the overall strategy.
• Fosters and maintains strong relationships with key customers, understanding their evolving needs and working to ensure their satisfaction and loyalty.
• Analyzes sales data, trends, and market insights to prepare accurate sales forecasts and reports for management.
• Collaborates closely with other departments such as marketing, product development, and customer support to address customer needs and drive continuous improvement.
• Identifies areas for process enhancement within the sales cycle to streamline operations and increase efficiency.
• Explores and identifies new market opportunities, potential partnerships, and avenues for revenue growth.

Requirements

• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
• Typically has 6-8 years of related work experience, preferably in inside sales or tele sales, or a related field.
• Certified Inside Sales Professional (CISP) certification preferred.

Skills

• Business Development
• Business Planning
• Business To Business
• Cold Calling
• Consultative Selling
• Cross-Selling
• Customer Relationship Management
• Inside Sales
• Marketing
• Merchandising
• Outbound Calls
• Phone Sales
• Product Knowledge
• Sales Process
• Sales Prospecting
• Sales Strategy
• Salesforce
• Selling Techniques
• Telemarketing
• Upselling
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Pay

The on-target earnings (OTE) range for this role is $64,480 to $97,760 USD annually, with an 80%/20% (salary/incentive) mix. Pay varies by work location, job-related knowledge, skills, and experience.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long-term/short-term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including:
  • 4-12 weeks fully paid parental leave based on tenure
  • 13 paid holidays
  • Additional flexible paid vacation and sick leave

Schedule

Full time. No shift premium (United States of America). No travel or relocation required.