Inside Sales Representative

About the role

Venturi Supply is the parent company to a national network of distributors specializing in pipe, valves, fittings, tanks, and industrial supplies, serving a wide range of industries. The Sales Support Representative serves as the customer service facilitator for the sales process, acting as the daily contact for will-call and existing customers to provide product knowledge and order support.

Responsibilities

• Collaborates with the sales team to understand customers' needs and identify potential sales opportunities.
• Facilitates the sales process by managing projects, tracking open sales orders, resolving issues, and providing overall customer service and support.
• Offers product information to meet customers' needs and upsells better solutions when appropriate.
• Prospects for new sales opportunities by contacting existing customers via outbound calls and emails.
• Provides product pricing using the pricing matrix; relays any additional pricing inquiries to the outside salesperson.
• Ensures timely shipment of materials and maintains customer satisfaction.
• Contributes to additional sales by maintaining a high level of product knowledge.
• Assists with customer inquiries and coordinates with outside sales personnel as needed.
• Procures non-stock products when required.
• Obtains inventory for Direct and Tagged Sales orders.
• Performs estimating, take-off, and proposal duties as necessary.
• Carries out any other duties assigned by management.

Requirements

• Education: GED, high school diploma, or associate's degree preferred.
• Minimum of 1 year of experience in customer service or a sales environment.
• At least 2 years of experience in the pipe, valves, or fittings industries.
• Computer literate; proficient with MS Office 365 and distribution-specific ERP systems.
• Strong negotiation, analytical, and problem-solving skills.
• Ability to effectively communicate both written and verbally.
• Thrives in a collaborative team environment.
• Detailed-oriented work style, comfortable juggling multiple priorities.
• Physical requirements: sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling.
• Ability to pass a background check, MVR check, and drug test.

Benefits

• Exceptional Health Coverage: Two medical plans, including HSA-qualified, with virtual care. Dental and vision coverage, including kids' orthodontia. HRA reimbursement eligibility. Employer-paid life and long-term disability insurance.
• Smart Financial Benefits: 401(k) plan with pre-tax and Roth options plus a generous employer matching contribution.
• Time Off & Work-Life Balance: 10 paid holidays and PTO accrual from the first day. Flexible workplace culture with career growth opportunities.
• Wellness & Support: Access to a robust Employee Assistance Program (EAP) with 24/7 support for you and your family. Resources to support mental, emotional, and financial well-being.
• Culture: Join a team that values integrity and innovation. Grow as a leader in industrial distribution with cutting-edge automation and supply chain solutions.

Pay

$24.00/hour to $28.00/hour.